IX Web Hosting Warning

Unreliable, Insecure, Incompetant Web Hosting

Report IX Web Hosting

Anyone who is sick of the lies, deceit and suffering from the IX web hosting’s incompetence, should file an official complaint, and try and get some kind of compensation for your grief.
Lots of honest people just trying run a website, many of us trying to make an honest living have been through hell because of IX web hosting. DO NOT just settle for existing time credit, think of the amount of time and sleeples nights you spent trying to clean your sites, or your site dropping off of the mayor search engines, high blood pressure caused by stress and worry, etc..

You can file a complaint at the  Better Business Bureaus

Let’s hope IX webhosting can finally get their pathetic act together, and start respecting their honest customers, and compensate us for what we PAID FOR.

14 Comments »

  1. I host about 20 websites on IX webhosting, and they were hacked severeal times since last summer. I have some very serious clients such as Natural History Museum in Belgrade http://www.nhmbeo.rs, and IX webhosting is destroying my credibility. Web site of Natural History Museum in Belgrade is hacked and javascript code is inserted into every page and I can’t find the way to get rid of it.

    Comment by Srdjan | January 1, 2009

  2. I have 43 Websites on 3 seperate accounts and servers…..all of them have been hacked at least 3 times over the last 6 months. Each time they always blame the code, permissions just anything but themselves. I think it’s time for a class action lawsuit. I am going to have spend extra mony to move the sites to another server and hope that all the sites don’t have code written into the pages (I’ve not found it in the pages on this round) and I will have to scour the databases for code that could be insterted there. Any ideas for finding injected code please let me know. My footers and headers appear to be clean. The most important site I have pops up a warning now on Avast and Kaperskys (It’s a Drupal based site) and I have yet to track the code down…..Any advice please let me know….

    Comment by Tony | January 8, 2009

  3. @ Tony..
    remember, you are not looking for the code you can actually see, that code is server based, and is being called from, and appearing as an iFrame, here is a REAL LIFE example of the code http://on3photo.com/onlinestore/photos/106-firefighter_foto/1147-gustav_deployment/di_img_0002.jpg ( view source)

    Scan your pages for example “iFrame” and also check you Config.php I have found it there once, also double check your database for added tables ( although this is not always the case.)

    Good Luck

    Comment by neverixweb | January 8, 2009

  4. I just got hacked today and was given the same crap by their tech support. I just flushed my sites and reloaded them after changing passwords and verifying permissions, but I’m sure it’s just a matter of time.

    Comment by hecate | January 25, 2009

  5. We’d opened dozens of accounts with IX just a few months ago.

    On January 25, we discovered that several of our sites had been hacked via IX and, yes, they tried to blame us at first … then admitted that IX has had “issues.”

    Worst, we having been pulling out our hairs trying to figure out what as causing the introduction of the antivirus2008 and antivirus2009. This has been a problem at some of our sites since August 2008.

    Today, we discovered that the IX servers were infected, they never told us.

    This company is crap. Don’t even bother to stay with them… get out … and save yourself a lot of grief

    Comment by Piedmont | February 1, 2009

  6. We had about 7 websites with ixwebhosting for about 4 years without any problems. Then in Jan., they were all hacked with goofy images & writing. I called and they accused me of changing the code, which I know nothing about! We just used Site Studio. They fixed it, and about 5 minutes later, they all got hacked into again. I put in a ticket to cancel my acct.

    Then recently I decided to try and get the sites back up until I got another host. Well, it happened all over again, they were immediately hacked, so I just gave up. I called them at 11:30 pm to be 9th in line, so I just put in another cancellation ticket. Yes, they have 24 hour “support” but you have to wait a LONG time, even in the middle of the night. Buyer beware!!!

    Comment by Chris | February 5, 2009

  7. Yes, I had the same problems. They have supposedly fixed it (as of today), but I had to go in and clean sites myself several times.

    Now the latest – they changed all the FTP passwords today WITHOUT ANY PRIOR NOTICE. (Yes, I know using all caps is impolite, but I’m really steamed!)

    I just had the most remarkable Chat conversation with “customer service” and they assured me that all I had to do was change one password and everything would be fine. They failed to understand that with 16 sites, some with multiple FTP accounts for Content Management Systems that it might take a while.

    Anybody know of a GOOD host????

    Comment by Larry Nielsen | February 19, 2009

  8. I’m in the process of looking for a new host.
    I’m using IX unfortunatly, having all the exactly same problems everyone else is having.

    If it wasn’t for home broadband upload rates being so low, I’d host the sites myself.
    I run http://geekimo.com and http://epints.com and http://filequake.com but in all likelihood, they’ll be down if you go to take a look, so wouldn’t bother.

    Any good hosts around anymore?

    Comment by geekimo | February 21, 2009

  9. I’m with you guys they are consistently dropping the ball. i have no choice but to part ways. has anyone identified the issue or a resolution that we the customers can do.

    RLW

    Comment by rob | February 26, 2009

  10. I have submitted a complaint,
    Ixwebhosting has closed my account without notice and that was because i was overloading the unlimited plan i signed up for.

    The worse part is that i cannot download the files i has and they are still on the server but cannot be retrieved.

    Comment by tzvish | March 1, 2009

  11. Our church website was hacked with this anti-zion thing and IX told us it was malware put in by Google. Deep system scan turned up nothing.

    Now we are getting iframe insertions daily and after two weeks they have not fixed anything.

    Then I found this site while looking for other IX hosted sites. I have read enough. We are changing hosts today.

    Comment by Ray Brandes | May 28, 2009

  12. I have 10 website at ixwebhosting.Their not support more than 100 script even script like phplinkdirectory also not support.
    You can have good traffic because it was cause database overload.Their will block or suspend your directly.When it was suspend,it means delete your data directly without get back the data.And also,their not support heavy sql query such select A,B from C.
    Their technical support is suck.Very slow respond.When ixwebhosting technical staff said “let me check first”,it means take up to one hour to respond back.
    My website also hacked many times but claim by ixwebhosting because of my careless.The funny thing is no me was hacked at febuary 2009 but it was a lot website that host at ixwebhosting is hacked.

    I hate ixwebhosting.Ixwebhosting is scam because their lie about their services.

    Regards,
    Wallace

    Comment by Wallace | May 29, 2009

  13. I bought IXWebhosting a few months ago. And it was really fine. But now, just recently. I couldn’t even access to their websites, mine and even my FTP Client. Wtf. Now they don’t even respond my sessions and they take a freaking long time to get it back online!!!

    I should have seen this reviews before I bought it! Damn!

    Comment by Worgen | August 30, 2009

  14. We have been hosting several sites with IX for the past 3 years and have had numerous problems…slow and inconsistent transfer speeds, reset ftp passwords and most recently, constant malware infections. This morning we once again found all our sites infected and after spending hours last time going through lines of code, this is the final straw. I have multiple businesses to run and constantly having to have sites fixed, and off line is a massive pain in the ass. We are looking for a new host. I could not recommend IX hosting to anyone.Also, their so called support is a massive joke. They always blame you or someone else. Seeing how they always have russian names is often makes me wonder if they are part of these constant hacks that originate there.

    Comment by Micael | November 5, 2009


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