IX Web hosting Reviews Dec. 2008
| Seve, 29th 2009f December, 2008 |
| Ooohh alright, I’ll GIVE them away!!Still no takers?..
Don’t blame ya!! |
| Steve, 29th 2009f December, 2008 |
| Anyone want to buy my 2 buisness Accounts I have with IX ? I’ll sell them for a good price.. IX is the leader in quality Web Hosting, and comes with top notch support.. especially if you speak Ukrainian.. C’mon be part of history, IX might not be around for much longer. |
| Rich, 29th 2009f December, 2008 |
| IX is so full of shit, I can smell them fro here. These dickwads are clueless, they are a laughing stock. Anyone hosting their sites with these people need to seriously start looking for another host. IX is gonna get a hell of a lot worse before it gets better.. thats if they survive the loss of so many customers. |
| James, 29th 2009f December, 2008 |
| 6 weeks ago I purchased an account with ix webhosting, in this 6 week periode my site has been cleaned and re uploaded 14 times!! every other day it gets injected with a .htaccess file, and gets redirected. I do not have any scripts for my site an no .htaccess file. ix has constantly blamed me for this. Luckily I only have one site, I’m counting my loss and moving away. |
| Bart de Vries, 29th 2009f December, 2008 |
| A complete bunch of ignorent stuck up turds!!.. couldn’t run a stopwatch, let alone a hosting company. |
| Oz, 29th 2009f December, 2008 |
| IXWEBHOSTING is bent!I mean all my domains had a .htaccess file which redirected all search engine traffic to another website (located at starnet.md) to download malacious files (virus).
This is the contents of the .htaccess file: RewriteEngine On It’s rewriting code to direct all users from Search engines away from my websites. Good bye IX! |
| Juloep, 28th 2008f December, 2008 |
| I just read this website and here you can see that ix people are thiefes http://ixwebhostwarning.wordpress.com/ |
| Juloep, 28th 2008f December, 2008 |
| I have holiday for 6 days, and when I get home my website has gone, instead a page tells everyone my web site is terminated.. I call ix and they tell me my site was phishing site.. I tell them that it is a mistake, my website is about hotel in Tunisia.. I ask for them to please put my website back because people think I am now a thief but they say i must buy a new account. these people are VERY bad people, they make me look like thief but they are thief!! |
| Eddie, 28th 2008f December, 2008 |
| www.psedog.com Another website screwed by IX. Luckily I was nearing the end of my contract when they decided to suspend my account for “Phishing” All the suspected folders had permissions of “httpd”. A week prior to IX shutting my site down (Suspended). They had informed me that my site had been “hacked” and had a virus in it. They claimed to have fixed it. Only to shut down my site shortly after. Look at some of the recent comments under mine and you will see that I’m not the only one. IXWebHosting is crap. I only dealt with it for as long as I did because I had already paid. Unfortunately I didn’t have the site as a whole backed up. Now I have to go and rebuild it again from multiple sources.They shut my site down 2 other times before. They claimed TOS for copyright infringement. The infringing products were my own pictures from my car club in Souther California. Apparently I’m not allowed to have a nice car and know others that do as well. (G35Driver) |
| Jack Brown, IT Director, 26th 2008f December, 2008 |
| The best hosting company list at: Mavaron.com http://www.mavaron.com |
| John M, 26th 2008f December, 2008 |
| I am so pissed off with ixwebhosting, they know they have an issue with their servers, but they still blame the customers. I have 2 static sites, and they have been injected nad the files permission changed to httpd. When I phoned support I was blamed for in-secure folder permissions, when I told them I did not have any folders, they told me to purchase an anti virus software, and scan my pc!! I told them My McAfee AV is 2 months old and up to date, and scans every Tuesday and Friday.. Then they told me to TRY ANOTHER Anti Virus software Keep away from these idiots |
| Tom, 25th 2008f December, 2008 |
| Today without warning ix web shutdown my account, because I ran a script on it, I have a photography site for newly weds, I know nothing of any script. They are rude and are blaming me for their problems. How can I get my database and all my files? Can I sue them? |
| Jacque, 25th 2008f December, 2008 |
| Once they were a very good company, but now they are the worst, and the worst just keeps getting worse. Avoid ix web hosting until they get their act together. more info http://ixwebhostwarning.wordpress.com/ |
| Babs, 25th 2008f December, 2008 |
| What a nightmare!! Talk about crooks, it is beyond me that IX is still in buisness. I would not host my site with them for FREE Been there.. done it… got the stress |
| 2 matt, 25th 2008f December, 2008 |
| Hi there, go on www.dickgreasley.com to check how fast the server is. On bottom of the website is link to EBH. |
| matt, 18th 2008f December, 2008 |
| ixwebhosting.com server has been down for now 3 hours. My company cannot retreive important data. I think this company is so damn unprofessional. If anyone has any other suggestions for other good webhosting companies, please do let me know! |
| cashzzz, 18th 2008f December, 2008 |
| Server has been down now for over 2 hours….ixwebhosting keeps telling us to wait 15-30 more minutes… we cannot keep waiting like this. They said the server is under maintenance, but the server should not be down like this for more than 2 hours.. not sure how much longer… |
| cashzzz, 18th 2008f December, 2008 |
| Server is down as of now. for over 1 hour 30 minutes… we are told the server will be up another 30 minutes but that was 30 minutes ago. |
| Chris, 17th 2008f December, 2008 |
| It was a nightmare dealing with these horrendous people at IX Webhosting.- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened
- IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that they cut you off immediately. - Worst of all, they do not allow user to download their own website or database once they suspended your account. If you are not prepared you will be totally screwed. I have never seen hosting company not providing user their database when they move out of the host. - Technical support is horrendous, either the person there just try to play dumb or are complete idiots. They do not listen to your words, they just repeat themselves over and over again as if they are merely answering machines. - Make sure you read every single word in their terms of service, there are a lot of unfair terms to the user, make sure you are alright with every single term in there before you sign up. These guys sure know how to make a fool of you by playing with the terms. |
| they are bad, 16th 2008f December, 2008 |
| Koima They are pretty bad , but have you checked out IPower.For years of consistant appalling service, i doubt you’d get any worse – anywhere . Why nearly all of the top 10 listed here are still in business is beyond me – most (not all) of them are not worth counting anywhere in the top 1000! |
| Koima, 12th 2008f December, 2008 |
| WOW, I never see so many bad comments I think I will never use ixwebhosting |
| fuckIX, 12th 2008f December, 2008 |
| ixwebhosting can kiss my arse. 2 years of these pathetic people is enough. IX does not give a damn shit about customers, they take your money and screw you BURN IX BURN!!! |
| David Lee, 11th 2008f December, 2008 |
| My htaccess file was replaced and my website was down yestoday. It seems like nothing they gonna do to make their hosting service to be the one it should be. I have to upload htaccess every 4 days. ixwebhosting is a shit! I want my money back! |
| Sandra, 11th 2008f December, 2008 |
| I am so glad that I only have 2 web sites with these crooks. I wish I had found this site before. I purchased my account 7 weeks ago, and since then I have had nothing but trouble, in those 7 weeks I have had to upload backups 11 times!! I tried to use their support 3 times, but each time all they said was I needed to create a ticket.. Bottom line, AVOID IX web hosting |
| Harry, 09th 2008f December, 2008 |
| IX wehosting is a 100% rip off, I cannot understand that they are still allowed to sell hosting. My sites are hacked on a weekly basis. Support are a bunch of ignorant retards that belong in a Zoo cleaning up the animal shit!! IX web hosting, Please do yourself a favor, and pull the plug!! You are without doubt a disgrace to the hosting world. |
| J C, 01st 2008f December, 2008 |
| Our websites has been Hacked again We were connected with IXWebHosting Now we have enough and cancelled our multiple accounts with them |
IX Web hosting Reviews Oct. + Nov.
| KB, 30th 2008f November, 2008 |
| I’m having the same issues… files that were owned by my account became owned by httpd and all had virus injected into them.
I have a shell script that runs a ls -l every 6 hours and compared the results from the last run 6 hours previous and it caught a mountain of changes on the morning of Nov 27th at 8:20am (their server time). Submitted a ticket and they said my site was internally hacked. Tried to reply to the ticket and the reply buttons aren’t even working. Submitted a new ticket to reply to the old ticket to ask how file ownerships can change like that. Awaiting a reply. |
| empusa, 21st 2008f November, 2008 |
| When I signed up two years ago, they seemed pretty good. However, over the last tow years their service has got worse and worse. In the last week before I transferred all of my sites and my clients sites to another host, all of my sites went down for over 24 hours on three separate occasions. Every time I entered a support ticket, it took them over 10 hours to reply, only to ask for ‘further information’. They claim to be in the USA, but every reply is from an Eastern European name. Their so called ‘live support’ is a joke, each reply takes over 15 minutes and they always end up saying that I should submit a support ticket. My sites were hacked constantly. Other users on the same server could access my files and folders even despite being chmod 755. You get what you pay for. I’ve just moved to A2hosting. I’ll have to pay twice as much but the service is infinitely better. |
| Yunus Member, 19th 2008f November, 2008 |
| Shit Service. Dont ever use them had a lot of problem they are stupids and idots and bloody liars |
| de P, 14th 2008f November, 2008 |
| Since May of 2008 24 of my sites ( 3 buisness Accounts) have been mass injected, 8 sites have had the .htaccess file injected thus redirecting the sites, and 5 sites have been used a Phishing sites for among others “Wells Fargo” and Washington Mutual”. I am not going to advise anyone if they should or should not use IX webhosting, just google “IX webhosting Hacked” and make up your own mind. There is not a single server that is 100% safe / secure, That IX was hacked, is no big deal, it can happen to anyone, but being hacked MORE than 7 time within a year, and having a support team that are COMPLETELY useless, and for months have TRIED to blame customers for 777 permissions, I had one account with ONLY 5 html sites , NO folders, NO scripts, NO permission, and they ALL got injected. |
| Christos , 12th 2008f November, 2008 |
| I regret the time I signed with Ixwebhosting. The site is on a regular basis down… and most of the times the initial contact is VERY VERY slow… and you receive connection interruptions all the time….. I am looking for another provider ASAP. What a waste of time and money |
| sony, 01st 2008f November, 2008 |
| They make me crazyyyyyyyyyyy, the server is more down as up, no matter what day time I check my sites, I see just the error network timed out,The operation timed out when attempting to contact …. The requested site did not respond to a connection request and the browser has stopped waiting for a reply. The only positive on ixwebhosting is, they are cheap, low price = low quality, so definitely not recomended for commercial/business websites, your business will not grow with ixwebhosting. |
| Bob, 28th 2008f October, 2008 |
| Wow – wish I’d read this first. I signed up and was soooo excited by their unlimited everything and their “DotNetNuke Expertise”. Wrong. They have no tools for DNN (can’t backup & restore your DB via SQL Server Mgr. as I was told when I called BEFORE signing up) and their techs are CLUELESS about DNN — actually worse, some seem to know it exists and others don’t. The biggest reason to avoid them is I had an open ‘ticket’ for over 12 hours. I’ve read where people say to use ‘chat’ and they’re right — you get a quick response from someone (some person who I’m sure is in Ohio or somewhere in the USA but whose name is achmed zahermche or some other “wanna buy a vowel” name)l but I would rather type an explanation of a problem clearly in an email or text box than try to type in real-time with someone to whom English is a 2nd or 3rd language. If you really want to know how bad ixwebhosting is, I came over from WebHost4Life — the gold standard for BAD hosting and support and these guys are as bad or worse (for my needs). Stay away. |
| David, 23rd 2008f October, 2008 |
| I had trouble accessing my site at least twice a week with IX. The SPAM was a serious problem. I canceled my account 6 months into the 24 months I had paid for. They refunded less than 25% of my money claiming that that their terms required that because I canceled, even for poor service, I now must pay for set-up fees and domain name registration that are FREE when you sign up. Horrible, rude, employees. MANY complaints to the BBB.
The worst thing, though, was that they disabled my account and I had to get the Attorney General for the State of Kentucky to order them to return control of my domain name to me. |
| support, 21st 2008f October, 2008 |
| try www.hostmysite.com |
| Shrink, 21st 2008f October, 2008 |
| They re-activated my account. I am backing up files now. I’ve got one more strike. If I’m hacked again, I’m gone. I’m gone anyway. Looking for another host. |
| Shrink, 21st 2008f October, 2008 |
| I have not had many problems with IXwebhosting until yesterday. I too was hit with TOS violations because someone hacked my site and uploaded phishing files. IX will blame you for the problem. Then, without warning, they suspend my account with no access to the files for the 8 domains that I have! |
| Enrique Gutierrez, 21st 2008f October, 2008 |
| HORRIBLE!
I was with IX Webhosting for 5 years+ and today they shut my account down due to phishing files that were placed on one of my domains; after they blamed me for the files, that I didn’t place, they proceeded to tell me that they can’t give me access to my files and data. They’re about 20 hours away from being served legal papers for damages and theft, in addition to getting a boot crammed up their asses for being one of the worst web hosting experiences I’ve ever had to deal with in my 9 years of web dev. |
Fathi Said Before IX Web Hosting
IX Customers are complaining about “Retard Support”, sites are constantly down, database’s are slow to not moving, and the fact that IX Web Hosting makes promises to lure customers, and once they have signed up, the promises vanish.. And yes, I can confirm this from personal experience’s with IX.
So, what was the big fish Fathi Said doing before IX Web Hosting?..
In 2003 more than 60,000 people were duped by a hosting company called ” Feature Price ” owned by… our very own Fathi Said and Travis Johnson. They were based in Ft. Meyers, Florida.
Feature Price was known to be vastly profitable in 2002, reportedly racking in $1.6 million in profits. At its peak, the company had 60,000 customers serviced by 23 employees and several co-founders, of which Johnson was one and Fathi Said, an Austrian citizen, the other. Feature Price is said to have been adding about 3,000 customers per month, with churn averaging four per cent. Technical support, outsourced to a company in India, was reported to be average.
The business started disintegrating in December 2002 when Said and Johnson had a falling out, sources say. Said left the company, reportedly returning to Austria.
Soon after, more than 60,000 customers recieved a message that they had 2 weeks to move their sites to another host.. these customers lost everything!!..
At the same periode that ” Feature Price” closed their doors on 60,000 paying customers, these same customers started recieving the following Email from Fathi Said
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
I am emailing you in regards to your domain name deprenda.com which is or was hosted by FeaturePrice.Com. Please note that if you are satisfied with the service you currently receive from Feature Price, you should ignore this email.
For more information on how you can RETAIN three months of your pre-paid hosting term with FeaturePrice but continue hosting at a more reliable service, please read on.
First off, please allow me to introduce myself. My name is Fathi Said and I am the founder and former CEO of FeaturePrice.Com. I departed Feature Price involuntarily in December 2002 when my former partner Travis Johnson with the help of his lawyer effectively stole my company.
Since then my former partner has implemented new service policies which have negatively affected the performance of the company. At the present time, the financial situation of Feature Price and its parent company Hosting-Network, Inc. is highly critical.
If you would like to read more about Feature Price, please access this website:
ht*p://w*w.ixwebhosting.com/fp/fpinformation/
This email serves two purposes:
First and foremost you are now informed about the critical situation of your (former) hosting company and you can take corrective actions when your Feature Price will expire (without notice), so that your livelihood or at least your website will not be affected.
The second purpose of this email is to inform you of a new hosting company that I have launched:
IX Web Hosting at h*tp://w*w.ixwebhosting.com/fp/As a special offer to Feature Price customers, IX Web Hosting is offering the SAME hosting plans that you were subscribed with at Feature Price and will provide compensation of 3 months of free hosting for your hosting term, but with more features, higher configurability and better billing terms (you can pay quarterly, semi-annual, or for discounts: annual or for 2-years).
We will CREDIT any account you open with IX Web Hosting with THREE (3) additional months of free web hosting service as a special gesture towards (former) Feature Price customers. Example: You sign-up for a “FP Mini Plan” or for a “FP Premium Plan” with IX Web Hosting. Once you have signed up, you can request a credit to be applied to your account. Within 48 hours, we will credit the value of the three free months against your balance with IX Web Hosting. Please note: This special offer is only available if you have or had an account with Feature Price. You must be a customer of IX Web Hosting to be eligible for this free service. You can receive one such credit for each account you have or had with Feature Price.
Once you have chosen one of our plans and signed up, you can request the credit to your account here:ht*p://w*w.ixwebhosting.com/fp/fpcredit/
Click below to learn more about our plans:
ht*p://w*w.ixwebhosting.com/fp/vhost/
If you decide to host with IX Web Hosting or any other hosting company for that matter it is absolutely your choice. It is your choice as well to stay with Feature Price in case you are satisfied with the service you currently receive.
In either case, please take my email seriously you will do yourself a favor.If you are interested in subscribing to a Feature Price Transfer Plan (FP Mini Plan, FP Budget Plan, FP Premium Plan, FP Platinum Plan) from IX Web Hosting and have the remainder of your hosting term credited to your account balance, then please go here:
h*tp://ww*.ixwebhosting.com/fp/fpplans/
If you have questions or need further information, you can contact us via the following methods:
Submit your question via our online form:
ht*p://w*w.ixwebhosting.com/fp/contactus/
Alternatively, you can also seek assistance in our 24 / 7 Live Chat:
h**p://w*w.ixwebhosting.com/fp/livechat/
The team at IX Web Hosting has created a guide on how you can change your hosting provider to any other hosting company (and what you can do in case Feature Price is holding your domain registration hostage). To retrieve this guide, please submit a request at our contact us form on our website and we will email the guide to you within 24 hours of you submitting your request.
I hope that you will be able to move on with your online venture despite the experience you have had with Feature Price and I wish you all the success you can have for yourself and for your websites future.
Thank you for reading this notice.Yours sincerely,
——————————————————————–
Fathi Said, CEO
w*w.ixwebhosting.com
Ecommerce Corporation
——————————————————————–
Interesting isn’t it, someone can rip off 60,000 paying customers, and within weeks start a new but exactly the same scheme
Now take a look at some customer reviews from back then… They look exactly like IX web reviews today.
IX Web Hosting Reviews August 2008
| Jebac, 30th 2008f August, 2008 |
| CRAP, CRAP, CRAP. Avoid them at ALL cost. I was stupid not to google for review before signing up. |
| Jim, 30th 2008f August, 2008 |
| Good service until a few weeks ago and since then it can’t get much worse. Two of my domains (I have 5) have been moved and the others will soon follow. |
| Jeff, 18th 2008f August, 2008 |
| I had been a customer of IX Web Hosting for over 4 years. I have watched their service and support deteriorate significantly especially the past year. My web sites were routinely down and IX Web Hosting missed their guaranteed up-time metrics nearly every month. When I complained they would credit my account for an additional month. Finally after my sites were down for 10 consecutive days I decided a change was in order. I moved my sites and canceled my IX Web Hosting account. Rather than getting the money back I was told I would get a fraction of the refund I was owed. The customer service and billing department argued that the credits I received for them missing their stated guarantee were basically worthless from a monetary standpoint and that they continued to incur charges. Not only did I have to endure countless outages and deal with incompetent technical support leading to additional downtime and outages but I would pay for this “privilege” receiving a minimum refund. I’ve opened a complaint with the Better Business Bureau about their business tactics and I recommend to everyone to say as far away from IX Web Hosting as possible. If you already have an account there I suggest getting out while you can before you find your sites and your money drained. |
| Useless Uptime, 08th 2008f August, 2008 |
| I do not recommend them at all. STAY AWAY. Their servers are continually down, and suppport is non existant, if you try to resolve things with them |
| no need for detail, 03rd 2008f August, 2008 |
| You’ve said it all. Thank God my account is up for renewal in 30 days. I am looking elsewhere. CC2k will post its new home when we find one and are sure it will not bring heartache to others. Bye Bye IX, you had you chances, way too many of them. |
| chris, 02nd 2008f August, 2008 |
| Yes, it was working for about 10 minutes, i was able to get an order … then it’s down again. The guy who tripped over the cord maybe also spilled coffee over the electrical outlet. God! |
| bigboytoyauction.com, 02nd 2008f August, 2008 |
| DANG IT !!!! It was working and i start uploading and BAM!! MFR its down again |
| Chris, 02nd 2008f August, 2008 |
| Haha.. funny. I actually tried to click on Ixwebhosting.com google ads and the site doesn’t load. This is how our customers are feeling when they click on our ads. This also isn’t good for internet rankings I suppose. My server is down at the moment and i’m just sitting here twittling my thumbs. |
| kenny, 02nd 2008f August, 2008 |
| Actually I couldnt get on their website but you can call them at 1800 385 0450 or 1 614 534 1961. I dont understand how their who network of servers are down at the same time. Did someone trip over the power cord? Well, i have to say at least they answered my call. This is the 6th time the server was down in the past week. I have three website monitors running at the same time which alert me each time the server is down. This doesn’t include server stalling problems. Im starting to regret I am hosting with ixwebhosting. If this continues I will for certain move to another company. |
| kenny, 02nd 2008f August, 2008 |
| Yes, the server is down. I contacted Ixwebhosting just now and they said it will be fixed in 30 minutes. I also used alertra to check ixwebhosting website and they are down as well. Just keep clicking on their google ads so they know how it feels when our websites are down and people click on ours. Here is the logs for Ixwebhosting.com website itself.
Timestamp Location Result Size Time |
| bigboytoyaction.com, 02nd 2008f August, 2008 |
| Dont get me wrong, I have used them for quite a while and never had an issue but all of a sudden its not working. I think its back up now guys try it. This means it was only down for about 5 minutes. |
| bigboytoyauction.com, 02nd 2008f August, 2008 |
| My server is down to this isnt normal I was in the middle of uploading something. |
| Kenny, 02nd 2008f August, 2008 |
| The problem I found is that when the server is down with Ixwebhosting they will deny it is down. Even with proof logs of 3rd party monitoring companies such as alertra and internetseers. My server is down right now as well. I need help but cannot find anyone at ixwebhosting. |
| Chris, 02nd 2008f August, 2008 |
| hello, yes, my server is down with ixwebhosting too. I dont think they know how to run a company. Something is wrong. The server is down more than once a week! I also need suggestions on better servers. This isn’t cutting it. |
| Jack, 02nd 2008f August, 2008 |
| Any good suggestions on servers. Ixwebhosting.com server is down at this moment and I cannot get to contact anyone at the company. |
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