REAL ix web hosting customer reviews NOT paid and misleading reviews
EVERYONE knows that IX web hosting pays for high listings and “Praise Reviews’ [ read article HERE ] and their ” Affiliate Army ” is told to SPAM boards trying to lure people to use IX Web Hosting. Do not be fooled by the low prices and Unlimited Everything, Do NOT become a statistic, because like 1000’s before you, you WILL regret it.
Just see for yourself what REAL Customers that have NOT been paid to post positive comments about IX have to say:
http://www.webhostingreviews.com/ix-web-hosting-reviews.htm
AND
http://www.webhostingstuff.com/review/IXWebHosting.html
AND Another one
http://www.web-hosting-top.com/web-hosting/web-hosting-top.ixwebhosting.com-reviews
You will start noticing “Positive” reviews being posted by the Paid Affiliate Army.. but they always stand out as being Fake.
IX Web Hosting, .htaccess Redirect, SQL Injection and Banned by Google
This week has been a complete disaster for 1000’s of IX Web Hosting’s customers.
A new wave of the .htaccess injection is affecting 1000’s of sites, but things just get worse and worse, Google is flagging sites hosted by IX Web Hosting because of the sites being redirected to infected sites.
Some customers sites are even getting “Splashed” by Google with “‘Reported Attack Site’ ” can you imagine spending YEARS building up a reputation and then having your site and your reputation Destroyed because of a hosting company that after 10 MONTHS!! still cannot and has not fixed this security issue…
10 MONTHS!!! IX WEB HOSTING… You should be ASHAMED!!
Here is an example of someone who has spent YEARS working hard to build a (basic) website and a reputation, and all was lost…
This is the third time I’ve requested review and had it result in a continuation of the ban. I’m a simple artist trying to make a living while going to school. My reputation is being destroyed by this, as well as my art. I’m not a programmer but I know my html that I wrote for my site, and it’s ridiculously simple. All the 3 pages, even though it was said there where 5 pages, that were listed in webmaster tools were the same exact html files I wrote. These were:
http://www.****art.com/ADAbout.html
http://www.****art.com/ADBreedKirin.html
http://www.****art.com/Itemhtml/directions.html { Links killed by neverix}I’ve downloaded and looked at the code of each of these, finding nothing wrong with them.
I also have called my Host, IXwebhosting, who crawled through my site and looked at my files. They said they couldn’t find anything either and that there seemed to be nothing wrong. They also said the ‘Reported Attack Site’ html page google slapped on top of my index wasn’t showing up for them. I had posted once on this forum before with the question: ‘WHERE is the malicious code showing up,’ and I was told how to submit a review. Google is ruining my reputation, my site, my client base, and wasting my precious time. I don’t know what to do anymore, because nothing I have done seems to have worked. I re-uploaded my site, changed permissions to 444, removed any kind of php and unnecessary files, changed my two user passwords to more secure ones, and everything else I’ve mentioned in the above text. I don’t know what else to do. I’ve spent years establishing that site and it’s reputation…years now wasted and ruined. Please someone help me.I hereby invite IX WEB HOSTING to send me their side of the story about this issue, I will post it on this blog for everyone to read… It’s only fair to hear both sides of the story.
And NO, this is not just a “One Off” see 1000’s more : http://www.google.com/search?hl=en&safe=off&q=%27Reported+Attack+Site%27+ix+web&start=0&sa=N
IX Web Hosting offers 100% 30 day Money Back Guarantee
First of all, lets break this down for the wise folks at ix web hosting that follow these rantings..
100% ….. 30 day(s) …. Money Back ….. Guarantee
Sounds good, but is this really true??.. or are the small letters hidden in some dark corner.. Well we found someone that gave it a try, and here is the story…..
PACKAGE : Business package incl. 2 FREE domain names
PRICE PAID: With their end-of-year special, I even got a special price ($17.27 for three months, with a year agreement) and paid $95.40 via credit card for a year’s worth of service.
CANCELLED : on day 30 ( the last day)
( needed for 100% refund) REASON OF CANCELLATION : I was blindly suckered in by your outrageous claims regarding the quality of your service. In the last two weeks I have experienced no less than *THREE* outages due to database issues. I’m going back — no, *RUNNING* back — to a former provider. They provide better service, and at a better price to boot. Please terminate this account immediately. Monetarily, rape me for whatever your contract allows — I don’t care. At this point, I’d just about pay you to be done with you. Good riddance. [name witheld]
So, they refunded you the full $95.40??
hahahahahaahaa!!!
As mentioned above, IX Web Hosting’s package came with two “FREE” domains, which I promptly registered. They were stupid domain names that I’ll probably never use, but hey, they were “FREE”, right? Uh, no. Of the $95.40 I paid to IX Web Hosting, they credited me :
- $57.45 “for unused but prepaid period of Business Plus”
- charged me $18.21 for the first domain
- charged me $18.21 for the second domain
-
refunded me a grand total of $21.03
WHAT!!!! $21.03!! … but that is just 22% of $95.40
Now that is what we call DECEIVING YOUR CUSTOMERS!!!
Helping IX Web hosting secure their servers.
Now we ALL know how rude, stuckup, obnoxious and un-caring the majority ( not all, some deserve respect) of IX Web Hosting’s Support are, so the following REAL LIFE examples will not come as a surprise to most of you.
These 2 examples were reported to IX Web Hosting in Jan. 2008, 3 months BEFORE the May disaster that led to 10’s of servers being seeded, and up to 200,000 sites infected… Now let me be clear, that these examples are probably not related to what happened, but the OBNOXIOUS mentality of IX Web Hosting definitely has!!…
Please note, that these issues have now been fixed ( otherwise I would not post them here)
ISSUE 1 :
” – Using phpshell and runing the chsh program on server side
the users are able to change their default shell from /bin/nologin to any other shell and get
access to the IX servers by ssh.
I hope my effort to inform you about the flaw will you not understand as a malicious activity. ”
IX’s RESPONSE :
” – Although pointing out that minor security flaw wasn’t viewed as malicious activity, please understand that any other attempts to hack into our system will be viewed as such, and it will be treated according to our policies. ”
?? !! What not even a Thank You!!??… Nope.. wayyyyy to obnoxious for a Thank You!!
ISSUE 2 :
The default installation of IX’s “click and install” E-commerce software allows read and write rights to users directory to anyone on the internet. You probably have lot of affected users..
( No state of the art hacking needed. There is a nice php admin interface without password. OK, I know what is in your mind: You will notice at the first login that nobody asked your admin password. The trap is that the admin interface is linked only in to the cPanel and when you access it you have the feeling that the password authentication is missing because the authentication is derived from your cPanel access (as in many other applications and settings in cPanel). After all, a hacker can easily upload a malicious php file and execute some nice exec() calls affecting the rest of your domains hosted by IX webhosting.)
IX’s Response : ( you’re gonna luv this one!!)
“If you don’t like it, don’t use our Easy Install products.”
Ooooohhh Yes, it is good to be appreciated!!
Credits to ZolTan for the info![]()
Thousands of IX Hosted sites offline for +35 HOURS!!
One of IX Web Hosting’s EXTREMELY OVERLOADED Server crashed a few days ago, leaving thousands of customers sites offline for …… more than 35 HOURS!!… Not minutes, HOURS!!.
When we contacted Support, we were told ( lied to) that the server was down for maintenance, and to be patient (hahaha) things would be up and running within an hour!!.. after the SEVENTH phonecall (28 hours later) we were finally told that the server was fried and backups needed to be transfered to the new server..
AGAIN another example of how IX Web Hosting LIES to their customers as for long as they can get away with it.. When they have been rumbled, and have their backs to the wall, only then do they admit to the truth!!
This is going to be pretty tricky for IX Web Hosting to keep to their 99.99% uptime guarantee
:: EDIT May 25th ::
We just recieved information from an insider at IX Web Hosting, that for months they had KNOWN issues with the server that fried… but the issues were ignored.
Just goes to show how much they care..
IX Web Hosting changes ALL FTP Passwords without warning.
During the past 2 days I have been bombarded with unhappy IX Web Hosting customers that can no longer update / change their files because IX Web Hosting changed ALL FTP Passwords without warning.
Here is one Email I recieved today.
Dear ******,
We would like to inform you of the new security updates we are making at IX Web Hosting. In our ongoing efforts to maintain security, we have dedicated our system administration team to investigating all possible vulnerabilities. One of the necessary updates we are making to enhance security is to change all FTP passwords. This will ensure that all of the protective measures we have and will be taking remain impervious to outside influence – this includes any security compromises that exist on the Internet that may negatively affect your account.
If you experience any problems logging in to your account via FTP, please take a look at the following information to regain FTP access.
You can visit http://www.ixwebhosting.com/index.php/pages.manual14 for an in-depth tutorial with screenshots on how to update your FTP password, or you can follow the simple steps below.
- Visit https://manage.ixwebhosting.com and login.
- Look for the section called “Hosting Products” and click on the Manage button for your hosting account.
- Look for an icon called “FTP Manager” and click on it. In this area, you will find an icon that resembles a pencil and paper. Click on it to change your FTP password. Please note: to ensure the security of your website, you should not use the same password as your previous password.
It is always recommended that you choose a strong password. We have provided you with a website which will help evaluate the strength of the password you choose:
http://www.microsoft.com/protect/yourself/password/checker.mspxWe are in the process of performing several upgrades to strengthen security. As new developments are made on the server-side and in regards to your FTP account, we will be sure to keep you informed!
We would like to sincerely thank you for your understanding and also, of course, for hosting with us. If you have any questions about this topic, please contact us via ticket, live chat or our 24/7 phone support. We are here for you 24/7 and would be happy to address any concerns you might have!
Thanks again,
Sammie Taunton
Director of Customer Relations
www.ixwebhosting.com————–
I thought it was a scam because all the links pointed to “rs6.net“, so I just ignored it for a while.
Later in the evening, I was going to forward the email to IXWebhosting, but on a lark decided to check out rs6.net, and found out it was a mass email company. It then occurred to me that IX might have used them, so I started digging into my sites.
I did indeed find that they had hosed ALL of my FTP passwords. This is not a big deal if you are just uploading static HTML pages with pictures of your puppies, but I have 16 sites on a PHP CMS I wrote myself. Since every site has at least one unique FTP password, and they are scattered here and there (trying to be somewhat unspecific on purpose
) it’s going to take a while to change all this.
I tried to call IX, but of course the wait was an hour, so to amuse myself I started a chat session with “customer support”. Yes, those quotes are there for a reason. I realize this may not place me in the best light, but I was REALLY ticked off. Here’s the transcript of the chat…
—————————————————————————-
Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with ‘Kirill Skripka’
Kirill Skripka: Hello, my name is Kirill. How can I help you today?
you: I got a VERY strange email today about changing my FTP passwords – I think it’s a scam – have you seen it yet, or do you know anything about it?
Kirill Skripka: That is e-mail from us. Please change your password for the FTP from your Control panel->FTP manager->Password
Kirill Skripka: All password were changed, due to ProFtpd upgrade on the server side
Kirill Skripka: Please change your FTP password and try to connect to your site via FTP again
you: Are you guys out of your minds????? How about a little notice???? I have a lot of programming changes to make for several sites!!!!!!
you: Why isn’t there anything about this on the Control Panel?
Kirill Skripka: We have send notification e-mail to all costumers
you: No, you sent notification that you had DONE it, not that you were GOING to do it
Kirill Skripka: yes, that was notification. If we sent e-mail before changing password then could be misunderstanding about when exactly we will change it and other. Also we could not check if you have read our pre-notification and only then start to change passwords
Kirill Skripka: We are honestly apologize for inconveniences caused to you
you: Do you have any REAL programmers there???? I have like 16 sites I have to change RIGHT NOW. What is WRONG with you people????????
you: You have to be out of your freaking mind if you think this is good customer service!!!!!!!
you: I’m on hold on the phone line – I’ll be speaking to a supervisor. I figure I’ll be on hold for about 90 mins. at the rate it’s going.
you: And by the way – the email LOOKS like a scam. I’m not even sure I’m really talking to IXWebhosting here.
Kirill Skripka: We are sorry again, but that was necessary move to change FTP passwords
you: Actually, no, it wasn’t. You could have let us know this was GOING to happen. I’m gonna have a bunch of VERY pissed off customers. Not unlike the way I’m pissed off with IXWebhosting right now.
you: Is there anything on the site about this?
Kirill Skripka: there should not be anything on the site. It is not non-costumers business that we have something change to our costumers. They are not allow to see that info just view our site. We have sent e-mail.
you: That’s a bunch of crap and you know it. Or you should.
you: This is completely unacceptable. I’m going to be up half the night trying to fix this.
you: Explain to me again as best you can why this had no notice.
you: Did it not occur to anyone that there might be programming issues on sites to deal with????
you: As for non-customer business – I can understand that – BUT THE EMAIL LOOKS LIKE A SCAM
Kirill Skripka: We did notice you. E-mail is the best way to do it. Pre-information will not be fine.
you: Look, child, do you have any programming experience?
you: Have you ever dealt with anything like this?
you: Do you have a supervisor there with any experience?
you: Actually, in one regard you are correct – email is the best way to contact us – but an email pointing to a page visible to us AFTER we sign in, and with a notice that “in 48 hours (or whatever) we will be upgrading…blah, blah, blah…”
you: Honestly, this is BUSH league. I will be copying this chat exchange and putting it onto a blog for other people to see.
you: People need to know what kind of stuff IXWebhosting pulls
Kirill Skripka: I want to inform you of the new security updates we are making at IX Web Hosting. In our ongoing efforts to maintain security, we have dedicated our system administration team to investigating all possible vulnerabilities. One of the necessary updates we made to enhance security was to *change all FTP passwords*. This will ensure that all of the protective measures we have and will be taking remain impervious to outside influence – this includes any security compromises that exist on the Internet that may negatively affect your account. We are in the process of performing several upgrades to strengthen security. As new developments are made on the server-side and in regards to your FTP account, we will be sure to keep you informed!
you: Yes, thank you, I read it the first time. It doesn’t make any more sense now than it did when I first read it. The problem is THERE WAS NO NOTICE. I have to go SITE BY SITE and see if there is anything I have to change. My hope is the existing passwords are all still working.
you: Honestly – do you think I had nothing better to do tonight than change all my sites. WHAT WERE YOU THINKING!!!!!???? WERE YOU THINKING??????
you: Is there a supervisor available?
Kirill Skripka: Please note, that changing FTP password do not affect your site work [NOTE: I LOVED this line! >.<]
Kirill Skripka: but you should change it to be able upload your files with FTP connection
you: You are REALLY stupid. Excuse me, but you are. THE FTP passwords are in the programs that my customers use to upload files.
you: They are embedded in the programs I wrote.
you: DO YOU HAVE A SUPERVISOR?????
Kirill Skripka: Yes, we have
you: THEN PLEASE PUT THE SUPERVISOR ON
Kirill Skripka: hold on please, let me transfer you to my supervisor
you: Thank you
Chat InformationPlease wait while I transfer the chat to ‘Yuliya Gordeeva’.
Chat InformationYou are now chatting with ‘Yuliya Gordeeva’
Yuliya Gordeeva: Hello, my name is Yuliya.
you: First, Yuliya – are you Kirill’s supervisor?
Yuliya Gordeeva: Let me read your conversation with Kirill
Yuliya Gordeeva: yes, I am
you: While you’re reading – I realize you probably can’t do anything about any of this – but I’m REALLY pissed off. This is completely unacceptable – both the way the change was handled and the idiot advice from Kirill
Yuliya Gordeeva: Please accept my apologies for some misunderstanding in the previous conversation
Yuliya Gordeeva: Let me draw your attention to that fact that our system administrators are investigating the problem related to the security of our servers in order to help customers protect their websites from any hack attempts. That is why changing all FTP password was an urgent action. Please accept my apologies that we have not informed you about such actions.
you: Yes, you sent me an email telling me you had already done it, not that you were going to do it. ALL MY SITES ARE BROKEN – EVERY LAST ONE. Well, I take that back, I’ve checked about four of them, but I’m certain they are all hosed
you: This is not in the presentation of the site to the public, but rather in the administration of the site by my clients.
Yuliya Gordeeva: As you already know we are in process of updating Apache on all
Yuliya Gordeeva: servers from 1.3.1 to 1.3.36, ProFTPd from 1.3.1 to 1.3.2
you: Again – if I’d had some notice, I could have made this a relatively transparent change.
you: Sorry, no, didn’t know that – no one notified me
you: It’s not that big a deal to me – I like upgrades, as a rule, but I needed some notice.
Yuliya Gordeeva: I’m sorry, but all your websites are not broken due to that fact that we have changed only your FTP password. Please understand that if such changes have not made all the websites can be hacked or affected by any malware
you: Since this one BROKE my passwords, it has a larger than normal effect
Yuliya Gordeeva: So all the actions were turned to increase the security of your websites
you: Excuse me, but as a matter of fact they ARE broken. I just tried several of them – not on the front end, but on the site administration for MY clients – through the PHP CMS I wrote
Yuliya Gordeeva: Please understand that you need to change only your FTP password and then use your new password to access your FTP
you: Again, I appreciate upgrading the security, but you made a false assumption that changing those passwords had a very small effect
Yuliya Gordeeva: Kindly please give it a tty
you: I’m number two on the telephone cue – I’ll see if someone there has more understanding of this. Have you ever tried programming FTP functions in PHP?
Yuliya Gordeeva: Please be sure that changing FTP password is not the only one change we made
you: It is relatively simple, but I have a lot of places to change it.
you: Thanks – I’m aware of that, and I really do appreciate the upgrade – I REALLY DO! But since they changed my passwords without any notice, I’m in a bit of a bind for time to fix it.
Yuliya Gordeeva: Please note that some widespread trojans have a functions to steal FTP passwords from user`s local PC`s and send these passwords to hackers (or special bots which were made by hackers). So please imagine that some of the password were stolen before we made such changes
Yuliya Gordeeva: and how many websites will be hacked if passwords are still the same
you: Yes, I know. It’s a very old problem. One I’m not sure we’ll ever beat as a computing community.
you: It’s not like I have a choice here, is it?
![]()
Yuliya Gordeeva: I’m really sorry that we made a couple problems for you by these changes but I hope that all that we are doing right now will save you and your websites from any hacking alerts
you: Gosh, thanks so much. Actually, it’s about 16-20 passwords, and 16-20+ scripts to change them in.
you: They were all random characters already.
Yuliya Gordeeva: I would like to assure you that we are trying to provide the best services including web service and fast technical support. We are working hard to prevent any issues from happening and doing our best in order to advance the level of services provided.
Yuliya Gordeeva: Yes, I really understand you
you: Yes, thanks. You’ve been so helpful.
Yuliya Gordeeva: You are always welcome!
you: I’ll talk to the phone support and let them know how REALLY UNHAPPY I am.
Yuliya Gordeeva: Again we deeply apologize for all inconveniences you have faced with our services and would like to say that we are more than thankful for your great patience and understanding. We will do our best to satisfy you as our customer and provide an upper-scale support and services to you.
Yuliya Gordeeva: I’m sorry, but there is really no way to restore previous passwords
Yuliya Gordeeva: So kindly please change it to the new ones
you: I’ll get right on that…
Yuliya Gordeeva: ok, that’s great. Thank you very much!
————–
(sigh) I then talked to someone with a little better command of the English language on phone support, and he said something to the effect that he’d come on at 10:30 PM and when he heard what they had done he knew it was going to be a bad night.
Well, I’m looking for a new host. Please feel free to post any of this you would like.
Daily Top 10 Searches to this blog
As of today I am going to post the TOP 10 Search Engine Terms people use to find this site.
As you will see, there are a lot of issues going on.
Search Engine Terms
These are terms people used to find this blog.
Todays Search
- ix hacked
- ixwebhosting virus
- ixwebhosting hacked
- ixwebhosting
- ix webhosting hacked 2008
- http://ixwebhostwarning.wordpress.com/
- ix web hosting has been hacked
- http://ixwebhostwarning.wordpress.com
- ix webhosting htaccess
- ixwebhosting .htaccess hack
Yesterdays Search
- ixwebhosting hacked
- ixwebhosting malware
- ixwebhosting malicious
- fix ixwebhosting .htaccess
- modlogan hacked
- htaccess exploit passwords ixwebhosting
- ixwebhosting exploited
- how to remove yahoo counter injection fr
- access htaccess ixwebhosting
- ixwebhosting hack
Chinaman Calls – IX Web Hosting
IX Customer Calls IX … Funny to say the least.
http://www.youtube.com/watch?v=xU0a-1Zt3nU
And someone else calls as well.
IX Web Hosted Sites Hacked and Defaced Jan. 2nd 2009
- http://forums.spartiate-peers.com/
- http://www.washrag.org/phpBB2/index.php
- http://www.pococks.net
- http://imprecator.net/
- http://imprecator.net/
- http://www.capetowntips.com/
- http://countrydataservices.com/
- http://releasespy.com/forum/viewforum.php?f=13
- http://nickersonpianostudio.com/
- http://strangeauction.com/
- http://temp.simplyenticing.com/
- http://vavize.com/
- http://utilizesports.com/
- http://www.commandoes.us/
- http://www.neostudios.co.uk/lucypinder/
- http://tommygallagherband.com/index.php?option=com_gigcal&Itemid=30
- http://thatsmydiary.info/
- http://greenlaser.cn/
- http://www.elfankosh.com/admin.php
- http://ircai.com/
IX webhosting Backups
Since I started this blog I have recieved way too many Emails from IX customers that are being blamed for IX web hosting’s incompetence, so far I have 1374 emails from people that are furious at the way IX is treating them and their buisness. In the past week I have recieved 41 emails from customers that have completely lost their website(s) Not due to any injected scripts or iFrame hacks, but because IX webhosting has deleted them, and do not have any backups..
An example recieved today.
Dear Larry Sypher,
I am very sorry for this recent inconvenience, please accept my sincere apologies. Our admins have verified that all relevant backups have been rotated already. Unfortunately all backups which are older than a week are being deleted from the server on a regular basis because we cannot afford to store too old backups due to the many system restrictions of the shared hosting environment. It is much recommended to create local backup copies. I regret.
Best regards,
Technical Agent, CR
CR Department
Ecommerce.com
Alex Golovko
So what they are saying, is that if anything was to happen to your site, you have LESS than a week to discover it, and have it backed up, otherwise, a new backup will be made, and this time it will be the “INFECTED” site, and you have just lost your site!!.. ONE WEEK!!?? …. It takes IX 4 days to reply to a support ticket!!
This evening 01-01-2009 I checked to see what support has to say about backups..

So, they are telling me they have a choice of 4 Backups, over a 2 week periode
Well, we all know IX webhosting are a bunch of liars, this is just another example of how they they promise you things, but cannot deliver
IX Web hosting Reviews Dec. 2008
| Seve, 29th 2009f December, 2008 |
| Ooohh alright, I’ll GIVE them away!!Still no takers?..
Don’t blame ya!! |
| Steve, 29th 2009f December, 2008 |
| Anyone want to buy my 2 buisness Accounts I have with IX ? I’ll sell them for a good price.. IX is the leader in quality Web Hosting, and comes with top notch support.. especially if you speak Ukrainian.. C’mon be part of history, IX might not be around for much longer. |
| Rich, 29th 2009f December, 2008 |
| IX is so full of shit, I can smell them fro here. These dickwads are clueless, they are a laughing stock. Anyone hosting their sites with these people need to seriously start looking for another host. IX is gonna get a hell of a lot worse before it gets better.. thats if they survive the loss of so many customers. |
| James, 29th 2009f December, 2008 |
| 6 weeks ago I purchased an account with ix webhosting, in this 6 week periode my site has been cleaned and re uploaded 14 times!! every other day it gets injected with a .htaccess file, and gets redirected. I do not have any scripts for my site an no .htaccess file. ix has constantly blamed me for this. Luckily I only have one site, I’m counting my loss and moving away. |
| Bart de Vries, 29th 2009f December, 2008 |
| A complete bunch of ignorent stuck up turds!!.. couldn’t run a stopwatch, let alone a hosting company. |
| Oz, 29th 2009f December, 2008 |
| IXWEBHOSTING is bent!I mean all my domains had a .htaccess file which redirected all search engine traffic to another website (located at starnet.md) to download malacious files (virus).
This is the contents of the .htaccess file: RewriteEngine On It’s rewriting code to direct all users from Search engines away from my websites. Good bye IX! |
| Juloep, 28th 2008f December, 2008 |
| I just read this website and here you can see that ix people are thiefes http://ixwebhostwarning.wordpress.com/ |
| Juloep, 28th 2008f December, 2008 |
| I have holiday for 6 days, and when I get home my website has gone, instead a page tells everyone my web site is terminated.. I call ix and they tell me my site was phishing site.. I tell them that it is a mistake, my website is about hotel in Tunisia.. I ask for them to please put my website back because people think I am now a thief but they say i must buy a new account. these people are VERY bad people, they make me look like thief but they are thief!! |
| Eddie, 28th 2008f December, 2008 |
| www.psedog.com Another website screwed by IX. Luckily I was nearing the end of my contract when they decided to suspend my account for “Phishing” All the suspected folders had permissions of “httpd”. A week prior to IX shutting my site down (Suspended). They had informed me that my site had been “hacked” and had a virus in it. They claimed to have fixed it. Only to shut down my site shortly after. Look at some of the recent comments under mine and you will see that I’m not the only one. IXWebHosting is crap. I only dealt with it for as long as I did because I had already paid. Unfortunately I didn’t have the site as a whole backed up. Now I have to go and rebuild it again from multiple sources.They shut my site down 2 other times before. They claimed TOS for copyright infringement. The infringing products were my own pictures from my car club in Souther California. Apparently I’m not allowed to have a nice car and know others that do as well. (G35Driver) |
| Jack Brown, IT Director, 26th 2008f December, 2008 |
| The best hosting company list at: Mavaron.com http://www.mavaron.com |
| John M, 26th 2008f December, 2008 |
| I am so pissed off with ixwebhosting, they know they have an issue with their servers, but they still blame the customers. I have 2 static sites, and they have been injected nad the files permission changed to httpd. When I phoned support I was blamed for in-secure folder permissions, when I told them I did not have any folders, they told me to purchase an anti virus software, and scan my pc!! I told them My McAfee AV is 2 months old and up to date, and scans every Tuesday and Friday.. Then they told me to TRY ANOTHER Anti Virus software Keep away from these idiots |
| Tom, 25th 2008f December, 2008 |
| Today without warning ix web shutdown my account, because I ran a script on it, I have a photography site for newly weds, I know nothing of any script. They are rude and are blaming me for their problems. How can I get my database and all my files? Can I sue them? |
| Jacque, 25th 2008f December, 2008 |
| Once they were a very good company, but now they are the worst, and the worst just keeps getting worse. Avoid ix web hosting until they get their act together. more info http://ixwebhostwarning.wordpress.com/ |
| Babs, 25th 2008f December, 2008 |
| What a nightmare!! Talk about crooks, it is beyond me that IX is still in buisness. I would not host my site with them for FREE Been there.. done it… got the stress |
| 2 matt, 25th 2008f December, 2008 |
| Hi there, go on www.dickgreasley.com to check how fast the server is. On bottom of the website is link to EBH. |
| matt, 18th 2008f December, 2008 |
| ixwebhosting.com server has been down for now 3 hours. My company cannot retreive important data. I think this company is so damn unprofessional. If anyone has any other suggestions for other good webhosting companies, please do let me know! |
| cashzzz, 18th 2008f December, 2008 |
| Server has been down now for over 2 hours….ixwebhosting keeps telling us to wait 15-30 more minutes… we cannot keep waiting like this. They said the server is under maintenance, but the server should not be down like this for more than 2 hours.. not sure how much longer… |
| cashzzz, 18th 2008f December, 2008 |
| Server is down as of now. for over 1 hour 30 minutes… we are told the server will be up another 30 minutes but that was 30 minutes ago. |
| Chris, 17th 2008f December, 2008 |
| It was a nightmare dealing with these horrendous people at IX Webhosting.- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened
- IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that they cut you off immediately. - Worst of all, they do not allow user to download their own website or database once they suspended your account. If you are not prepared you will be totally screwed. I have never seen hosting company not providing user their database when they move out of the host. - Technical support is horrendous, either the person there just try to play dumb or are complete idiots. They do not listen to your words, they just repeat themselves over and over again as if they are merely answering machines. - Make sure you read every single word in their terms of service, there are a lot of unfair terms to the user, make sure you are alright with every single term in there before you sign up. These guys sure know how to make a fool of you by playing with the terms. |
| they are bad, 16th 2008f December, 2008 |
| Koima They are pretty bad , but have you checked out IPower.For years of consistant appalling service, i doubt you’d get any worse – anywhere . Why nearly all of the top 10 listed here are still in business is beyond me – most (not all) of them are not worth counting anywhere in the top 1000! |
| Koima, 12th 2008f December, 2008 |
| WOW, I never see so many bad comments I think I will never use ixwebhosting |
| fuckIX, 12th 2008f December, 2008 |
| ixwebhosting can kiss my arse. 2 years of these pathetic people is enough. IX does not give a damn shit about customers, they take your money and screw you BURN IX BURN!!! |
| David Lee, 11th 2008f December, 2008 |
| My htaccess file was replaced and my website was down yestoday. It seems like nothing they gonna do to make their hosting service to be the one it should be. I have to upload htaccess every 4 days. ixwebhosting is a shit! I want my money back! |
| Sandra, 11th 2008f December, 2008 |
| I am so glad that I only have 2 web sites with these crooks. I wish I had found this site before. I purchased my account 7 weeks ago, and since then I have had nothing but trouble, in those 7 weeks I have had to upload backups 11 times!! I tried to use their support 3 times, but each time all they said was I needed to create a ticket.. Bottom line, AVOID IX web hosting |
| Harry, 09th 2008f December, 2008 |
| IX wehosting is a 100% rip off, I cannot understand that they are still allowed to sell hosting. My sites are hacked on a weekly basis. Support are a bunch of ignorant retards that belong in a Zoo cleaning up the animal shit!! IX web hosting, Please do yourself a favor, and pull the plug!! You are without doubt a disgrace to the hosting world. |
| J C, 01st 2008f December, 2008 |
| Our websites has been Hacked again We were connected with IXWebHosting Now we have enough and cancelled our multiple accounts with them |
IX Web Hosting Reviews August 2008

| Jebac, 30th 2008f August, 2008 |
| CRAP, CRAP, CRAP. Avoid them at ALL cost. I was stupid not to google for review before signing up. |
| Jim, 30th 2008f August, 2008 |
| Good service until a few weeks ago and since then it can’t get much worse. Two of my domains (I have 5) have been moved and the others will soon follow. |
| Jeff, 18th 2008f August, 2008 |
| I had been a customer of IX Web Hosting for over 4 years. I have watched their service and support deteriorate significantly especially the past year. My web sites were routinely down and IX Web Hosting missed their guaranteed up-time metrics nearly every month. When I complained they would credit my account for an additional month. Finally after my sites were down for 10 consecutive days I decided a change was in order. I moved my sites and canceled my IX Web Hosting account. Rather than getting the money back I was told I would get a fraction of the refund I was owed. The customer service and billing department argued that the credits I received for them missing their stated guarantee were basically worthless from a monetary standpoint and that they continued to incur charges. Not only did I have to endure countless outages and deal with incompetent technical support leading to additional downtime and outages but I would pay for this “privilege” receiving a minimum refund. I’ve opened a complaint with the Better Business Bureau about their business tactics and I recommend to everyone to say as far away from IX Web Hosting as possible. If you already have an account there I suggest getting out while you can before you find your sites and your money drained. |
| Useless Uptime, 08th 2008f August, 2008 |
| I do not recommend them at all. STAY AWAY. Their servers are continually down, and suppport is non existant, if you try to resolve things with them |
| no need for detail, 03rd 2008f August, 2008 |
| You’ve said it all. Thank God my account is up for renewal in 30 days. I am looking elsewhere. CC2k will post its new home when we find one and are sure it will not bring heartache to others. Bye Bye IX, you had you chances, way too many of them. |
| chris, 02nd 2008f August, 2008 |
| Yes, it was working for about 10 minutes, i was able to get an order … then it’s down again. The guy who tripped over the cord maybe also spilled coffee over the electrical outlet. God! |
| bigboytoyauction.com, 02nd 2008f August, 2008 |
| DANG IT !!!! It was working and i start uploading and BAM!! MFR its down again |
| Chris, 02nd 2008f August, 2008 |
| Haha.. funny. I actually tried to click on Ixwebhosting.com google ads and the site doesn’t load. This is how our customers are feeling when they click on our ads. This also isn’t good for internet rankings I suppose. My server is down at the moment and i’m just sitting here twittling my thumbs. |
| kenny, 02nd 2008f August, 2008 |
| Actually I couldnt get on their website but you can call them at 1800 385 0450 or 1 614 534 1961. I dont understand how their who network of servers are down at the same time. Did someone trip over the power cord? Well, i have to say at least they answered my call. This is the 6th time the server was down in the past week. I have three website monitors running at the same time which alert me each time the server is down. This doesn’t include server stalling problems. Im starting to regret I am hosting with ixwebhosting. If this continues I will for certain move to another company. |
| kenny, 02nd 2008f August, 2008 |
| Yes, the server is down. I contacted Ixwebhosting just now and they said it will be fixed in 30 minutes. I also used alertra to check ixwebhosting website and they are down as well. Just keep clicking on their google ads so they know how it feels when our websites are down and people click on ours. Here is the logs for Ixwebhosting.com website itself.
Timestamp Location Result Size Time |
| bigboytoyaction.com, 02nd 2008f August, 2008 |
| Dont get me wrong, I have used them for quite a while and never had an issue but all of a sudden its not working. I think its back up now guys try it. This means it was only down for about 5 minutes. |
| bigboytoyauction.com, 02nd 2008f August, 2008 |
| My server is down to this isnt normal I was in the middle of uploading something. |
| Kenny, 02nd 2008f August, 2008 |
| The problem I found is that when the server is down with Ixwebhosting they will deny it is down. Even with proof logs of 3rd party monitoring companies such as alertra and internetseers. My server is down right now as well. I need help but cannot find anyone at ixwebhosting. |
| Chris, 02nd 2008f August, 2008 |
| hello, yes, my server is down with ixwebhosting too. I dont think they know how to run a company. Something is wrong. The server is down more than once a week! I also need suggestions on better servers. This isn’t cutting it. |
| Jack, 02nd 2008f August, 2008 |
| Any good suggestions on servers. Ixwebhosting.com server is down at this moment and I cannot get to contact anyone at the company. |
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