IX Web Hosting Reviews August 2008

Posted: December 11, 2008 in IX Web Hosting
Tags: , , , , , , , ,

you_suck

 

Jebac, 30th 2008f August, 2008
CRAP, CRAP, CRAP. Avoid them at ALL cost. I was stupid not to google for review before signing up.
 
Jim, 30th 2008f August, 2008
Good service until a few weeks ago and since then it can’t get much worse. Two of my domains (I have 5) have been moved and the others will soon follow.
 
Jeff, 18th 2008f August, 2008
I had been a customer of IX Web Hosting for over 4 years. I have watched their service and support deteriorate significantly especially the past year. My web sites were routinely down and IX Web Hosting missed their guaranteed up-time metrics nearly every month. When I complained they would credit my account for an additional month. Finally after my sites were down for 10 consecutive days I decided a change was in order. I moved my sites and canceled my IX Web Hosting account. Rather than getting the money back I was told I would get a fraction of the refund I was owed. The customer service and billing department argued that the credits I received for them missing their stated guarantee were basically worthless from a monetary standpoint and that they continued to incur charges. Not only did I have to endure countless outages and deal with incompetent technical support leading to additional downtime and outages but I would pay for this “privilege” receiving a minimum refund. I’ve opened a complaint with the Better Business Bureau about their business tactics and I recommend to everyone to say as far away from IX Web Hosting as possible. If you already have an account there I suggest getting out while you can before you find your sites and your money drained.
 
Useless Uptime, 08th 2008f August, 2008
I do not recommend them at all. STAY AWAY.
Their servers are continually down, and suppport is non existant, if you try to resolve things with them
 
no need for detail, 03rd 2008f August, 2008
You’ve said it all.
Thank God my account is up for renewal in 30 days.
I am looking elsewhere.
CC2k will post its new home when we find one and are sure it will not bring heartache to others.

Bye Bye IX, you had you chances, way too many of them.

 
chris, 02nd 2008f August, 2008
Yes, it was working for about 10 minutes, i was able to get an order … then it’s down again. The guy who tripped over the cord maybe also spilled coffee over the electrical outlet. God!
 
bigboytoyauction.com, 02nd 2008f August, 2008
DANG IT !!!! It was working and i start uploading and BAM!! MFR its down again
 
Chris, 02nd 2008f August, 2008
Haha.. funny. I actually tried to click on Ixwebhosting.com google ads and the site doesn’t load. This is how our customers are feeling when they click on our ads. This also isn’t good for internet rankings I suppose. My server is down at the moment and i’m just sitting here twittling my thumbs.
 
kenny, 02nd 2008f August, 2008
Actually I couldnt get on their website but you can call them at 1800 385 0450 or 1 614 534 1961. I dont understand how their who network of servers are down at the same time. Did someone trip over the power cord? Well, i have to say at least they answered my call. This is the 6th time the server was down in the past week. I have three website monitors running at the same time which alert me each time the server is down. This doesn’t include server stalling problems. Im starting to regret I am hosting with ixwebhosting. If this continues I will for certain move to another company.
 
kenny, 02nd 2008f August, 2008
Yes, the server is down. I contacted Ixwebhosting just now and they said it will be fixed in 30 minutes. I also used alertra to check ixwebhosting website and they are down as well. Just keep clicking on their google ads so they know how it feels when our websites are down and people click on ours. Here is the logs for Ixwebhosting.com website itself.

Timestamp Location Result Size Time
2008-08-02 01:49:41 EDT Shanghai CHN OK 20.3 16.95
2008-08-02 01:49:41 EDT Chicago USA OK 20.3 17.05
2008-08-02 01:49:41 EDT Hong Kong CHN OK 20.3 16.05
2008-08-02 01:49:41 EDT Oklahoma City USA OK 20.3 14.14
2008-08-02 01:49:41 EDT Orlando USA OK 20.3 13.99
2008-08-02 01:49:41 EDT London GBR OK 20.3 10.63
2008-08-02 01:49:41 EDT Las Vegas USA OK 20.3 9.98
2008-08-02 01:49:41 EDT Sydney AUS OK 20.3 4.84
2008-08-02 01:49:09 EDT Atlanta USA Error N/A 30.58

 
bigboytoyaction.com, 02nd 2008f August, 2008
Dont get me wrong, I have used them for quite a while and never had an issue but all of a sudden its not working. I think its back up now guys try it. This means it was only down for about 5 minutes.
 
bigboytoyauction.com, 02nd 2008f August, 2008
My server is down to this isnt normal I was in the middle of uploading something.
 
Kenny, 02nd 2008f August, 2008
The problem I found is that when the server is down with Ixwebhosting they will deny it is down. Even with proof logs of 3rd party monitoring companies such as alertra and internetseers. My server is down right now as well. I need help but cannot find anyone at ixwebhosting.
 
Chris, 02nd 2008f August, 2008
hello, yes, my server is down with ixwebhosting too. I dont think they know how to run a company. Something is wrong. The server is down more than once a week! I also need suggestions on better servers. This isn’t cutting it.
 
Jack, 02nd 2008f August, 2008
Any good suggestions on servers. Ixwebhosting.com server is down at this moment and I cannot get to contact anyone at the company.
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